The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Strategic Partnerships

eDOC Partnership Signs Three SoCal Shared Resource Credit Unions!

eDOC with its network partner, CU*Answers, signed three Southern California credit unions to eDOC’s advanced Mobile Digital Transaction Management software ...
Marketing

SchoolsFirst Federal Credit Union Receives Two Awards from America’s Credit Union’s Marketing & Business Development Council

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, was ...
Making A Difference

Indiana Members Credit Union Contributes $10,000 to Project 44 for Cancer Awareness Card

On behalf of Indiana Members Credit Union members, IMCU recently presented a check for $10,000 to Project 44 as part ...
Making A Difference

The Minnesota Credit Union Foundation Scholarship Council Awarded TopLine Financial Credit Union Members With Scholarships

TopLine Financial Credit Union is proud to announce three members have received a $1,000 scholarship from the Minnesota Credit Union ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Grand Rapids, Michigan

United Federal Credit Union (United) is pleased to announce the appointment of Jeff Guion to Mortgage Advisor in Grand Rapids. ...
Personnel Promotions

Corporate Central Promotes Stephanie Schmidt to Vice President Member Services

Corporate Central is proud to announce that Stephanie Schmidt, AAP, CCUE, CUDE, CWCUL, CCCM, CCUFC, has been promoted to Vice ...
Other

Sound Credit Union and UW Tacoma’s Milgard School Announce UW-Wide FinTech Pitch

Sound Credit Union (Sound), in partnership with the Milgard Center for Business Analytics at the University of Washington Tacoma (UWT), ...
Strategic Partnerships

GOLD Credit Union Members’ Positive Vote Finalizes Merger Approvals with United Federal Credit Union

Pennsylvania-based GOLD Credit Union (GOLD) expects to officially merge into Michigan-based United Federal Credit Union (United) on Monday, April 1, ...
Personnel Promotions

Educational Federal Credit Union Selects John Sapp as Executive Vice President

Miami, FL, March 22, 2024. Educational Federal Credit Union (EdFed) is pleased to announce the hiring of John Sapp as ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 22, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

INOVA Federal Donates $7,969 To World Council of Credit Unions

INOVA recently contributed $7,969 to the World Council of Credit Unions’ (WOCCU) Global Good initiative. The funds were raised through ...
Personnel Promotions

PSCU/Co-op Solutions Appoints Two New Executive Vice Presidents

PSCU/Co-op Solutions has announced the appointment of Vel Davidov to executive vice president, chief financial officer and Michael Summers to ...
Industry Analysis & Trends

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference Ashish Garg and Jenn Quinn from Eltropy to ...
Personnel Promotions

GTE Financial Continues To Elevate Its Team With Several Promotions and New Hires

GTE Financial, one of the largest locally owned and operated financial institutions in Tampa Bay, is pleased to announce the ...
Making A Difference

SECU Foundation Welcomes 16 Non-profits to Mission Development Grant Program With $640,000 in Awards

A new round of Mission Development grants approved by the SECU Foundation Board of Directors welcomes 16 non-profits to the ...
Marketing

U.S. Senate Federal Credit Union Recognized Nationally as a 2024 Top Workplaces Winner by USA TODAY!

The United States Senate Federal Credit Union (USSFCU) proudly announces its nationwide recognition as a recipient of the 2024 Top ...
Lending

CUAC Funds $3.1 Billion in Quality Performing Loans in 2023

Houston, TX – March 21, 2024 – Credit Union Acceptance Company (CUAC, a CU Alliance Company), announced $3.1 Billion in ...
Making A Difference

Centra Credit Union Announces New Financial Empowerment Line of Business

Hello, Please see attached the press release announcing Centra Credit Union’s new financial empowerment line of business named Onward. If ...
Operations & HR

First Florida Live on Both New Rails

Contact: Ashley Daniels ▪ Corporate America Credit Union ▪ 205.441.2589 ▪ adaniels@corpam.org Michelle Troha ▪ First Florida Credit Union ▪ ...
Making A Difference

Indiana Members Credit Union Contributes $1,000 to George Washington High School

Indiana Members Credit Union presented a check for $1,000 to George Washington High School as part of an ongoing school ...
Marketing

Where Are You Going? – A Message From Tony Streeter

Read the most recent release from Tony Streeter the former SVP of Marketing for the SWBC Finacial Institution Group as ...
Charity Events

CREDIT UNIONS FOR KIDS WINE AUCTION CONTINUES RECORD-BREAKING SUPPORT WITH $1.85 MILLION RAISED FOR CHILDREN’S MIRACLE NETWORK HOSPITALS

The Credit Unions for Kids Wine Auction continued its record-breaking streak of raising $1.85 million for the eleven Children’s Miracle ...
Personnel Promotions

Gulf Winds Selects Lynn Crear as Director in Training

Gulf Winds Credit Union is pleased to announce the selection of Lynn Crear as the newest Director in Training for ...
Personnel Promotions

Gulf Winds Credit Union Welcomes Ricardo Loya Urena as Vice President of Technology Operations

Gulf Winds Credit Union is pleased to welcome Ricardo Loya Urena to the team as the new Vice President of ...
Making A Difference

TopLine Credit Union Foundation Awards $30,500 In Scholarships

TopLine Credit Union Foundation has awarded $29,000 in scholarship money to 29 TopLine members who are continuing their post-secondary education. ...
Making A Difference

CORRECTION to names in photo caption – SECU Foundation Awards Crittenton $600,000 Grant for Capital Campaign Project

SECU Foundation has awarded a $600,000 challenge grant to Crittenton, a Mecklenburg County non-profit dedicated to serving vulnerable women, families, ...
Other

LGE Community Credit Union recognized with MemberXP 2024 Best of the Best Award for Best Transaction Experience, Best Online Banking Experience

LGE Community Credit Union was recently recognized as a recipient of the 2024 Best of the Best Award, a prestigious ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 15, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

BCU PRESIDENT, CEO MIKE VALENTINE INDUCTED TO CREDIT UNION HOUSE HALL OF LEADERS 

Nominated by the Illinois Credit Union League (ICUL), Mike Valentine, BCU President & CEO, was recently inducted into the Credit ...
Lending

ORIGENCE ANNOUNCES 14 BREAKOUT SESSIONS FOR LENDING TECH LIVE

Origence, the leading lending technology solutions provider for credit unions, announces breakout sessions for its Lending Tech Live ’24 conference, ...
Strategic Partnerships

eDOC Partnership Signs Three SoCal Shared Resource Credit Unions!

eDOC with its network partner, CU*Answers, signed three Southern California credit unions to eDOC’s advanced Mobile Digital Transaction Management software ...
Marketing

SchoolsFirst Federal Credit Union Receives Two Awards from America’s Credit Union’s Marketing & Business Development Council

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, was ...
Making A Difference

Indiana Members Credit Union Contributes $10,000 to Project 44 for Cancer Awareness Card

On behalf of Indiana Members Credit Union members, IMCU recently presented a check for $10,000 to Project 44 as part ...
Making A Difference

The Minnesota Credit Union Foundation Scholarship Council Awarded TopLine Financial Credit Union Members With Scholarships

TopLine Financial Credit Union is proud to announce three members have received a $1,000 scholarship from the Minnesota Credit Union ...
Personnel Promotions

United Federal Credit Union Names New Mortgage Advisor in Grand Rapids, Michigan

United Federal Credit Union (United) is pleased to announce the appointment of Jeff Guion to Mortgage Advisor in Grand Rapids. ...
Personnel Promotions

Corporate Central Promotes Stephanie Schmidt to Vice President Member Services

Corporate Central is proud to announce that Stephanie Schmidt, AAP, CCUE, CUDE, CWCUL, CCCM, CCUFC, has been promoted to Vice ...
Other

Sound Credit Union and UW Tacoma’s Milgard School Announce UW-Wide FinTech Pitch

Sound Credit Union (Sound), in partnership with the Milgard Center for Business Analytics at the University of Washington Tacoma (UWT), ...
Strategic Partnerships

GOLD Credit Union Members’ Positive Vote Finalizes Merger Approvals with United Federal Credit Union

Pennsylvania-based GOLD Credit Union (GOLD) expects to officially merge into Michigan-based United Federal Credit Union (United) on Monday, April 1, ...
Personnel Promotions

Educational Federal Credit Union Selects John Sapp as Executive Vice President

Miami, FL, March 22, 2024. Educational Federal Credit Union (EdFed) is pleased to announce the hiring of John Sapp as ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 22, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Making A Difference

INOVA Federal Donates $7,969 To World Council of Credit Unions

INOVA recently contributed $7,969 to the World Council of Credit Unions’ (WOCCU) Global Good initiative. The funds were raised through ...
Personnel Promotions

PSCU/Co-op Solutions Appoints Two New Executive Vice Presidents

PSCU/Co-op Solutions has announced the appointment of Vel Davidov to executive vice president, chief financial officer and Michael Summers to ...
Industry Analysis & Trends

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference

GenAI, Text Messaging for Collections Take Center Stage at Annual NCUCA Conference Ashish Garg and Jenn Quinn from Eltropy to ...
Personnel Promotions

GTE Financial Continues To Elevate Its Team With Several Promotions and New Hires

GTE Financial, one of the largest locally owned and operated financial institutions in Tampa Bay, is pleased to announce the ...
Making A Difference

SECU Foundation Welcomes 16 Non-profits to Mission Development Grant Program With $640,000 in Awards

A new round of Mission Development grants approved by the SECU Foundation Board of Directors welcomes 16 non-profits to the ...
Marketing

U.S. Senate Federal Credit Union Recognized Nationally as a 2024 Top Workplaces Winner by USA TODAY!

The United States Senate Federal Credit Union (USSFCU) proudly announces its nationwide recognition as a recipient of the 2024 Top ...
Lending

CUAC Funds $3.1 Billion in Quality Performing Loans in 2023

Houston, TX – March 21, 2024 – Credit Union Acceptance Company (CUAC, a CU Alliance Company), announced $3.1 Billion in ...
Making A Difference

Centra Credit Union Announces New Financial Empowerment Line of Business

Hello, Please see attached the press release announcing Centra Credit Union’s new financial empowerment line of business named Onward. If ...
Operations & HR

First Florida Live on Both New Rails

Contact: Ashley Daniels ▪ Corporate America Credit Union ▪ 205.441.2589 ▪ adaniels@corpam.org Michelle Troha ▪ First Florida Credit Union ▪ ...
Making A Difference

Indiana Members Credit Union Contributes $1,000 to George Washington High School

Indiana Members Credit Union presented a check for $1,000 to George Washington High School as part of an ongoing school ...
Marketing

Where Are You Going? – A Message From Tony Streeter

Read the most recent release from Tony Streeter the former SVP of Marketing for the SWBC Finacial Institution Group as ...
Charity Events

CREDIT UNIONS FOR KIDS WINE AUCTION CONTINUES RECORD-BREAKING SUPPORT WITH $1.85 MILLION RAISED FOR CHILDREN’S MIRACLE NETWORK HOSPITALS

The Credit Unions for Kids Wine Auction continued its record-breaking streak of raising $1.85 million for the eleven Children’s Miracle ...
Personnel Promotions

Gulf Winds Selects Lynn Crear as Director in Training

Gulf Winds Credit Union is pleased to announce the selection of Lynn Crear as the newest Director in Training for ...
Personnel Promotions

Gulf Winds Credit Union Welcomes Ricardo Loya Urena as Vice President of Technology Operations

Gulf Winds Credit Union is pleased to welcome Ricardo Loya Urena to the team as the new Vice President of ...
Making A Difference

TopLine Credit Union Foundation Awards $30,500 In Scholarships

TopLine Credit Union Foundation has awarded $29,000 in scholarship money to 29 TopLine members who are continuing their post-secondary education. ...
Making A Difference

CORRECTION to names in photo caption – SECU Foundation Awards Crittenton $600,000 Grant for Capital Campaign Project

SECU Foundation has awarded a $600,000 challenge grant to Crittenton, a Mecklenburg County non-profit dedicated to serving vulnerable women, families, ...
Other

LGE Community Credit Union recognized with MemberXP 2024 Best of the Best Award for Best Transaction Experience, Best Online Banking Experience

LGE Community Credit Union was recently recognized as a recipient of the 2024 Best of the Best Award, a prestigious ...
Industry Analysis & Trends

Baker Market Update – Week in Review: March 15, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Industry Analysis & Trends

BCU PRESIDENT, CEO MIKE VALENTINE INDUCTED TO CREDIT UNION HOUSE HALL OF LEADERS 

Nominated by the Illinois Credit Union League (ICUL), Mike Valentine, BCU President & CEO, was recently inducted into the Credit ...
Lending

ORIGENCE ANNOUNCES 14 BREAKOUT SESSIONS FOR LENDING TECH LIVE

Origence, the leading lending technology solutions provider for credit unions, announces breakout sessions for its Lending Tech Live ’24 conference, ...

EECU and the Tulare County Office of Education Celebrate Excellent Educators

FRESNO, Calif. (Oct. 22, 2025) – Educational Employees Credit Union (EECU) partnered with the Tulare County Office of Education to celebrate the county’s top educators ...

ASA Live for Sharetec Credit Unions, Shaping the Future of Securely Connected Finance

ASA, a leader in securely connected finance, today announced that it is now seamlessly embedded into Sharetec’s On-the-Go mobile banking platform as a standard feature ...

Greater Eastern Credit Union Partners with Synergent in New Technology Agreement

Synergent is pleased to announce a new partnership with Greater Eastern Credit Union. The credit union has signed a ten-year agreement for hosted Jack Henry™ ...

EECU Partners with SLO County Office of Education to Honor Educators

FRESNO, Calif. (Oct. 21, 2025) – Educational Employees Credit Union (EECU) partnered with the San Luis Obispo (SLO) County Office of Education to celebrate the ...

Appli Reaches One-Year Milestone with 10 Credit Union Partners and $1 Billion in Member Calculations

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its one-year anniversary since launch, marking the milestone with 10 ...

Corelation Continues Its Growth with 13 New Credit Union Signings in Third Quarter 2025, Totaling $9.9 Billion in Assets

Building on its record of growth, Corelation, Inc., welcomed 13 new credit union partners in the third quarter of 2025, ranging in assets from $110 ...
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