The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates
Industry Analysis & Trends

Baker Market Update – Week in Review: February 09, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Southland Credit Union, Allied Healthcare Federal Credit Union Announce Plan to Merge

Southland Credit Union and Allied Healthcare Federal Credit Union have announced their intent to merge in 2024.
Operations & HR

LGE Community Credit Union recognized with 2023 Gold Level Cigna Healthy Workforce Designation

Cigna Healthcare has selected LGE Community Credit Union as a recipient of their 2023 Gold Level Healthy Workforce Designation for ...
Personnel Promotions

Ewelina Caplap Named Program Manager, Coastal Wealth Management

Ewelina Caplap has been appointed as Program Manager of Coastal Wealth Management, available through CFS*. In her role, Caplap will ...
Industry Analysis & Trends

How to Manage Third-Party Risk in 2024: Venminder’s Latest Whitepaper Reveals All

Venminder, CUNA Strategic Services’ preferred solution for managing third-party risk management programs, has released their eighth annual “State of Third-Party ...
Making A Difference

UNFCU Foundation Announces 2024 Grants that Invest in Projects Tackling Poverty

UNFCU Foundation announced that this year it is providing $645K to 19 grant partners on three continents. Projects align with ...
Personnel Promotions

State Department Federal Credit Union Welcomes Nicole Bowen as New Chief Risk Officer

State Department Federal Credit Union (SDFCU) is pleased to announce the appointment of Nicole Bowen as its new Chief Risk ...
Investments

First Harvest Credit Union Announces Launch of First Harvest Investment Solutions* to Provide Access to Enhanced Retirement Planning and Investing Services

First Harvest Credit Union Announces Launch of First Harvest Investment Solutions* to Provide Access to Enhanced Retirement Planning and Investing ...
Other

Participate in CUES Compensation Surveys: Support Industry Growth, Gain Valuable Insights

Credit unions across the United States are encouraged to contribute to CUES Executive Compensation Survey and CUES Employee Salary Survey, ...
Other

Alogent’s CEO, Dede Wakefield, Named to the 2024 Georgia Titan 100

Dede Wakefield, Alogent’s CEO, has been named as a Georgia Titan 100 for the second year. The Titan 100 program ...
Technology

MeridianLink Software Helps A+ Federal Credit Union Boost Loan Volume

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced ...
Technology

Eltropy Doubles Down on Fintech Integrations and Generative AI Innovation in 2024

Eltropy Doubles Down on Fintech Integrations and Generative AI Innovation in 2024 Digital conversations platform leader surpasses 40 key partnerships ...
New Product Releases

Credit Union Miracle Day Launches New Website

Credit Union Miracle Day has announced the launch of a new website at www.miracleday.org. The new website features a fresh ...
Technology

PSCU/Co-op Solutions Launches New Buy Now, Pay Later Solution Across Legacy Co-op Payments Ecosystem

Credit card issuers that process with legacy Co-op Solutions now can offer their cardholders a new buy now, pay later ...
Other

UMassFive Announces Scholarship Opportunities

UMassFive is proud to announce the Pioneer Valley Chapter of the Massachusetts Cooperative Credit Union Association’s (CCUA) Scholarship Program is ...
Industry Analysis & Trends

2024 Credit Union Data is Here! Liquidity, Membership and Asset Quality Highlights from Callahan & Associates

Callahan & Associates is thrilled to announce the release of year-end 2023 performance data, a month ahead of the NCUA’s ...
Industry Analysis & Trends

Baker Market Update – Week in Review: February 02, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Marketing

MeridianLink Recognized with HousingWire 2024 Tech100 Mortgage Award

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, received the ...
Making A Difference

Indiana Members Credit Union Announces Whiteland Community High School Debit Card

Indiana Members Credit Union is pleased to announce it has partnered with Whiteland Community High School to offer a Whiteland ...
Strategic Partnerships

OPN® and Sharetec Partner to Deliver Instant Payments to Credit Unions

Integration between the two platforms enables customers to take advantage of instant payments via the FedNow® Service.
Personnel Promotions

Redwood Credit Union Names Senior Vice President of Business Services

Redwood Credit Union has hired Steve Ward as senior vice president of business services.
New Product Releases

GTE Financial Launches GTE Bolts Debit Card For Members As Official Credit Union Of The Tampa Bay Lightning

Locally owned and operated credit union GTE Financial launches the Bolts Debit Card for new and existing members as the ...
Operations & HR

GreenState Credit Union announces New CEO

The GreenState Board of Directors have appointed Vikram Israni as Chief Executive Officer
Strategic Partnerships

U.S. Eagle Federal Credit Union Expands Partnership with PSCU/Co-op Solutions to Include Card Processing Services

PSCU/Co-op Solutions is pleased to announce its expanded partnership with U.S. Eagle Federal Credit Union (U.S. Eagle) to provide comprehensive ...
Other

Valley First Credit Union Mourns the Passing of Longtime Director Emeritus, Wesley Walter Hall

It is with heavy hearts that Valley First Credit Union announces the passing of Wesley Walter Hall, a third-generation Californian, ...
Operations & HR

Courtney Baumann Joins Corporate Central in Key Role as Member Services Representative

Corporate Central is pleased to announce and welcome Courtney Baumann as a Member Services Representative. In this role, Baumann will ...
Operations & HR

Alexis Dohm Takes on Vital Role as Member Services Representative at Corporate Central

Corporate Central is also pleased to announce and welcome Alexis Dohm as a Member Services Representative. In this role, Dohm ...
Industry Analysis & Trends

Baker Market Update – Week in Review: February 09, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Strategic Partnerships

Southland Credit Union, Allied Healthcare Federal Credit Union Announce Plan to Merge

Southland Credit Union and Allied Healthcare Federal Credit Union have announced their intent to merge in 2024.
Operations & HR

LGE Community Credit Union recognized with 2023 Gold Level Cigna Healthy Workforce Designation

Cigna Healthcare has selected LGE Community Credit Union as a recipient of their 2023 Gold Level Healthy Workforce Designation for ...
Personnel Promotions

Ewelina Caplap Named Program Manager, Coastal Wealth Management

Ewelina Caplap has been appointed as Program Manager of Coastal Wealth Management, available through CFS*. In her role, Caplap will ...
Industry Analysis & Trends

How to Manage Third-Party Risk in 2024: Venminder’s Latest Whitepaper Reveals All

Venminder, CUNA Strategic Services’ preferred solution for managing third-party risk management programs, has released their eighth annual “State of Third-Party ...
Making A Difference

UNFCU Foundation Announces 2024 Grants that Invest in Projects Tackling Poverty

UNFCU Foundation announced that this year it is providing $645K to 19 grant partners on three continents. Projects align with ...
Personnel Promotions

State Department Federal Credit Union Welcomes Nicole Bowen as New Chief Risk Officer

State Department Federal Credit Union (SDFCU) is pleased to announce the appointment of Nicole Bowen as its new Chief Risk ...
Investments

First Harvest Credit Union Announces Launch of First Harvest Investment Solutions* to Provide Access to Enhanced Retirement Planning and Investing Services

First Harvest Credit Union Announces Launch of First Harvest Investment Solutions* to Provide Access to Enhanced Retirement Planning and Investing ...
Other

Participate in CUES Compensation Surveys: Support Industry Growth, Gain Valuable Insights

Credit unions across the United States are encouraged to contribute to CUES Executive Compensation Survey and CUES Employee Salary Survey, ...
Other

Alogent’s CEO, Dede Wakefield, Named to the 2024 Georgia Titan 100

Dede Wakefield, Alogent’s CEO, has been named as a Georgia Titan 100 for the second year. The Titan 100 program ...
Technology

MeridianLink Software Helps A+ Federal Credit Union Boost Loan Volume

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, today announced ...
Technology

Eltropy Doubles Down on Fintech Integrations and Generative AI Innovation in 2024

Eltropy Doubles Down on Fintech Integrations and Generative AI Innovation in 2024 Digital conversations platform leader surpasses 40 key partnerships ...
New Product Releases

Credit Union Miracle Day Launches New Website

Credit Union Miracle Day has announced the launch of a new website at www.miracleday.org. The new website features a fresh ...
Technology

PSCU/Co-op Solutions Launches New Buy Now, Pay Later Solution Across Legacy Co-op Payments Ecosystem

Credit card issuers that process with legacy Co-op Solutions now can offer their cardholders a new buy now, pay later ...
Other

UMassFive Announces Scholarship Opportunities

UMassFive is proud to announce the Pioneer Valley Chapter of the Massachusetts Cooperative Credit Union Association’s (CCUA) Scholarship Program is ...
Industry Analysis & Trends

2024 Credit Union Data is Here! Liquidity, Membership and Asset Quality Highlights from Callahan & Associates

Callahan & Associates is thrilled to announce the release of year-end 2023 performance data, a month ahead of the NCUA’s ...
Industry Analysis & Trends

Baker Market Update – Week in Review: February 02, 2024

Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Marketing

MeridianLink Recognized with HousingWire 2024 Tech100 Mortgage Award

MeridianLink, Inc. (NYSE: MLNK), a leading provider of modern software platforms for financial institutions and consumer reporting agencies, received the ...
Making A Difference

Indiana Members Credit Union Announces Whiteland Community High School Debit Card

Indiana Members Credit Union is pleased to announce it has partnered with Whiteland Community High School to offer a Whiteland ...
Strategic Partnerships

OPN® and Sharetec Partner to Deliver Instant Payments to Credit Unions

Integration between the two platforms enables customers to take advantage of instant payments via the FedNow® Service.
Personnel Promotions

Redwood Credit Union Names Senior Vice President of Business Services

Redwood Credit Union has hired Steve Ward as senior vice president of business services.
New Product Releases

GTE Financial Launches GTE Bolts Debit Card For Members As Official Credit Union Of The Tampa Bay Lightning

Locally owned and operated credit union GTE Financial launches the Bolts Debit Card for new and existing members as the ...
Operations & HR

GreenState Credit Union announces New CEO

The GreenState Board of Directors have appointed Vikram Israni as Chief Executive Officer
Strategic Partnerships

U.S. Eagle Federal Credit Union Expands Partnership with PSCU/Co-op Solutions to Include Card Processing Services

PSCU/Co-op Solutions is pleased to announce its expanded partnership with U.S. Eagle Federal Credit Union (U.S. Eagle) to provide comprehensive ...
Other

Valley First Credit Union Mourns the Passing of Longtime Director Emeritus, Wesley Walter Hall

It is with heavy hearts that Valley First Credit Union announces the passing of Wesley Walter Hall, a third-generation Californian, ...
Operations & HR

Courtney Baumann Joins Corporate Central in Key Role as Member Services Representative

Corporate Central is pleased to announce and welcome Courtney Baumann as a Member Services Representative. In this role, Baumann will ...
Operations & HR

Alexis Dohm Takes on Vital Role as Member Services Representative at Corporate Central

Corporate Central is also pleased to announce and welcome Alexis Dohm as a Member Services Representative. In this role, Dohm ...

Pasadena Federal Credit Union Appoints Naomi Mead as Vice President of Strategic Projects & Process Improvement

Pasadena, CA, September 2, 2025. Pasadena Federal Credit Union (PFCU) is pleased to announce the appointment of Naomi Mead as its new Vice President of ...

Protecht announces Cognita: AI built for governance, risk, and compliance.

Protecht, a global leader in enterprise risk management software, today announces the upcoming release of Cognita, its embedded AI assistant purpose-built for governance, risk, and ...

Credit Union of New Jersey Selects Timothy Grossman as SVP/CFO

Ewing, NJ –Credit Union of New Jersey has selected Timothy Grossman to serve as its new Senior Vice President/Chief Financial Officer (CFO). He was placed by DDJ ...

Appli Launches Guided Home Equity Calculator to Help Credit Unions Capture High-Value Lending Opportunities

Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced the launch of its Guided Home Equity Calculator, designed to ...

Christine Cho Is Appointed Chief Financial Officer of The Treasury Department Federal Credit Union

Washington, D.C. — September 8, 2025 — Treasury Department Federal Credit Union (TDFCU), Chartered in 1935 to serve employees of the U.S. Treasury Department, it ...

SchoolsFirst FCU Recognized for Financial Education and Community Engagement

SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, received the Business Team Award from ...
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