The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Empowering Access, One Van At A Time
Centric Federal Credit Union
A husband and wife wanted to help their community, so they formed an LLC to provide non-emergent medical transportation. Through the business they started, they were able to help those in their community with medical issues and limited means and ensure they had access to the care they needed. Recently, after hearing about the husband […]
It’s More Than Just A Pizza Delivery
Affinity Plus Federal Credit Union
I was at the grand opening of a new branch, and a member approached me and told me that she had some medical problems a few years back and while she was in hospital her son got into a car accident and ended up in the same hospital. On top of all that, her husband […]
Optimizing Collections: Mitigating Risk Management in Estate Recovery
Inflation has affected many aspects of the economy, with the cost of nearly everything rising – from non-discretionary expenses like ...
BECU Expands Financial Services for South King County Members with New White Center Location
BECU, Washington’s largest credit union, today announced its plans to open a new Neighborhood Financial Center (NFC) in the White ...
Envisant Partners with Clutch
Envisant is excited to share the news below of our partnership with Clutch! Together Clutch and Envisant will empower credit ...
ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors
The American Credit Union Mortgage Association (ACUMA) seeks a Volunteer Board Member. The new candidate will join the association’s governing ...
Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union
Kristen Mahlmann has been promoted to chief financial officer for Redwood Credit Union.
Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub
SECU Foundation recently awarded a $1.6 million grant to Vecinos for a new medical center and human services hub in ...
Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies
AI-powered fraud prevention and protecting from the impact of rising delinquencies takes center stage in Eltropy’s latest webinars SANTA CLARA, ...
Baker Market Update – Week in Review: June 07, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
CU Student Choice Announces Denise Stevens as New Board Member
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that Denise Stevens, EVP ...
SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, presented ...
Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine
Business North Carolina magazine has announced that Coastal Credit Union has been named one of its 2024 North Carolina Best ...
Coastal Credit Union Hires Doreen Duffy, VP of Human Resources
Coastal Credit Union has hired Doreen Duffy as VP of Human Resources. In her role, Duffy will develop and execute ...
Yolanda Ford to Retire from the NASCUS Regulator Board of Directors
The National Association of State Credit Union Supervisors (NASCUS) is announcing that Yolanda Ford will retire from the NASCUS Regulator ...
Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection
Alogent announced the release of AccuAccount v24.0, inclusive of new features that ensure compliance with the Equal Credit Opportunity Act, ...
Advia Credit Union proud to announce Recent Key New Hires and Promotions
Advia Credit Union is pleased to announce various internal promotions and new hires within the organization. These updates demonstrate the ...
Day Air Credit Union Awards Two $1,000 Scholarships to Area Students
Day Air Credit Union is pleased to announce that Sydney Wilson and Cole Malenich are the recipients of the 2024 ...
Baker Market Update – Week in Review: May 31, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate Central Welcomes Laurie Butz as New Board Member Following Retirement of Eric Chrisinger
After 15 years of dedicated volunteer service, including serving as Chair from 2017 to 2019, Eric Chrisinger, President/CEO of Co-op ...
Corporate Central Welcomes Clare Krupar as Accounting and Office Assistant
Corporate Central is pleased to announce the hiring of Clare Krupar as Accounting and Office Assistant. In this role, Krupar ...
SchoolsFirst Federal Credit Union Surpasses Fundraising Goal for CHLA Walk & Play L.A. 2024
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
For Immediate Release: Mission City Federal Credit Union Appoints Kamil Sakici as Chief Executive Officer
Santa Clara, CA – June 4, 2024. The Board of Directors of Mission City Federal Credit Union is pleased to ...
Tasha Kostick Appointed to Corporate One Federal Credit Union’s Board of Directors
Corporate One Federal Credit Union announced today that Tasha Kostick, senior vice president and chief financial officer at 1st Northern ...
Optimizing Collections: Mitigating Risk Management in Estate Recovery
Inflation has affected many aspects of the economy, with the cost of nearly everything rising – from non-discretionary expenses like ...
BECU Expands Financial Services for South King County Members with New White Center Location
BECU, Washington’s largest credit union, today announced its plans to open a new Neighborhood Financial Center (NFC) in the White ...
Envisant Partners with Clutch
Envisant is excited to share the news below of our partnership with Clutch! Together Clutch and Envisant will empower credit ...
ACUMA Seeks New Volunteer Board Member to Serve on Its Board of Directors
The American Credit Union Mortgage Association (ACUMA) seeks a Volunteer Board Member. The new candidate will join the association’s governing ...
Kristen Mahlmann Promoted to Chief Financial Officer At Redwood Credit Union
Kristen Mahlmann has been promoted to chief financial officer for Redwood Credit Union.
Vecinos Receives $1.6 Million from SECU Foundation for New Medical Center and Human Services Hub
SECU Foundation recently awarded a $1.6 million grant to Vecinos for a new medical center and human services hub in ...
Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies
AI-powered fraud prevention and protecting from the impact of rising delinquencies takes center stage in Eltropy’s latest webinars SANTA CLARA, ...
Baker Market Update – Week in Review: June 07, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
CU Student Choice Announces Denise Stevens as New Board Member
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced that Denise Stevens, EVP ...
SchoolsFirst FCU Honors Innovative School Superintendent and District at Innovation in Education Awards
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, presented ...
Coastal Credit Union Named to the 2024 Best Employers List by Business North Carolina Magazine
Business North Carolina magazine has announced that Coastal Credit Union has been named one of its 2024 North Carolina Best ...
Coastal Credit Union Hires Doreen Duffy, VP of Human Resources
Coastal Credit Union has hired Doreen Duffy as VP of Human Resources. In her role, Duffy will develop and execute ...
Yolanda Ford to Retire from the NASCUS Regulator Board of Directors
The National Association of State Credit Union Supervisors (NASCUS) is announcing that Yolanda Ford will retire from the NASCUS Regulator ...
Alogent Introduces Enhanced AccuAccount Features to Strengthen Loan Document Management Compliance, Aligned with Dodd-Frank Act Standards for Demographic Data Protection
Alogent announced the release of AccuAccount v24.0, inclusive of new features that ensure compliance with the Equal Credit Opportunity Act, ...
Advia Credit Union proud to announce Recent Key New Hires and Promotions
Advia Credit Union is pleased to announce various internal promotions and new hires within the organization. These updates demonstrate the ...
Day Air Credit Union Awards Two $1,000 Scholarships to Area Students
Day Air Credit Union is pleased to announce that Sydney Wilson and Cole Malenich are the recipients of the 2024 ...
Baker Market Update – Week in Review: May 31, 2024
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Corporate Central Welcomes Laurie Butz as New Board Member Following Retirement of Eric Chrisinger
After 15 years of dedicated volunteer service, including serving as Chair from 2017 to 2019, Eric Chrisinger, President/CEO of Co-op ...
Corporate Central Welcomes Clare Krupar as Accounting and Office Assistant
Corporate Central is pleased to announce the hiring of Clare Krupar as Accounting and Office Assistant. In this role, Krupar ...
SchoolsFirst Federal Credit Union Surpasses Fundraising Goal for CHLA Walk & Play L.A. 2024
SchoolsFirst Federal Credit Union, the largest credit union in California and the largest serving school employees and their families, today ...
For Immediate Release: Mission City Federal Credit Union Appoints Kamil Sakici as Chief Executive Officer
Santa Clara, CA – June 4, 2024. The Board of Directors of Mission City Federal Credit Union is pleased to ...
Tasha Kostick Appointed to Corporate One Federal Credit Union’s Board of Directors
Corporate One Federal Credit Union announced today that Tasha Kostick, senior vice president and chief financial officer at 1st Northern ...
Rize Credit Union Adds CU Student Choice’s Student Loan and Refinance Solutions
CU Student Choice announced its student loan and refinance solutions will now be available to the members of Rize Credit Union (formerly SCE Credit Union; ...
Baker Market Update – Week in Review: February 13, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic developments.
Vizo Financial’s 2026 Risk Management Conference to Feature Education on AI Risk, Cyber Threats & Payments Fraud
Vizo Financial Corporate Credit Union is holding its annual Risk Management Conference in Hershey, Pa., on April 22-24, 2026. Held at The Hotel Hershey, the ...
Meriwest Community Foundation Celebrates Transformative Inaugural Year of Impact
The Meriwest Community Foundation is celebrating an incredible first year of impact. From expanding financial education to supporting underserved youth, we are proud of the ...
Energy One Federal Credit Union Implements AI-Powered Calculators from Appli
Appli, a provider of AI-powered financial calculators for credit unions and community banks, announced today that Energy One Federal Credit Union has chosen Appli’s AI-powered ...
NASCUS Supports NCUA Regulatory Modernization While Urging Clarity, Consistency, and Strong Supervisory Foundations
The National Association of State Credit Union Supervisors (NASCUS) submitted three comment letters to the National Credit Union Administration (NCUA) regarding the agency’s ongoing Deregulation ...