One of the families we had the privilege of serving this year came to us during an incredibly vulnerable season of life. They were a hardworking family who had always managed to stay afloat, but a series of medical crises pushed them into a position they never anticipated. The husband had been hospitalized for nearly […]

This experience involved two members, a married couple, who sought financial counseling through CSE to maintain their budget while living on a fixed income. The couple had been facing financial strain due to medical expenses and home repairs, all while preparing for their daughter to move out of their home. She had been contributing financially […]

A 41-year member called about the possibility of getting a lower rate on her credit card with CCU. She currently had the lowest rate CCU offered. As we discussed other ways to help her save money, I discovered that she had recently purchased a vehicle that had experienced a total loss. She lives outside our […]

I had a member in my office because there were withdrawals coming out of her account that were not hers. After researching the issue, we were able to determine what had happened and worked to get it corrected for her. Before she left, she mentioned that she was struggling with her payments and thought she […]

Long-time TAPCO members were experiencing severe financial and medical hardships. The husband suffered a disabling medical event that left him permanently disabled, unable to work, and requiring constant monitoring. As a result, the wife was forced to find a new job that allowed her to work from home so she could provide care. They also […]

Our members, a husband and wife, had struggled for years with high‑interest credit cards and other financial issues. At the time, they were living with his mother‑in‑law. By the end of 2023, the mother‑in‑law had only made three mortgage payments and was facing foreclosure. In September 2023, the husband was home when he received a […]