The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Helping A Member Support Her Family When It Matters Most
Mary has been a long time SchoolsFirst Federal Credit Union Member and has always valued the Credit Union’s commitment to service. That trust became especially meaningful when she faced an urgent situation involving her son’s health. He needed corrective surgery, and the cost created a significant financial challenge. Mary visited her local branch looking for […]
A Fresh Start On The Road Ahead
Solarity Credit Union
After years of paying cash and driving an aging car that was no longer reliable, Cliff faced an intimidating roadblock when a big bank turned him down for an auto loan. Solarity stepped in with a yes, making the process smooth, respectful and easy. With a dependable new car and simple-to-use banking tools, Cliff found […]
Specialized Products Help Turn A Member’s Dream Into A Reality
Johns Hopkins Federal Credit Union
We love seeing our members achieve their goals and providing them with the personalized resources to do so! Our member Scott recently became a homeowner with the help of JHFCU’s 100% Mortgage Loan. A solution that can help members to keep money in savings for the unexpected expenses that come after home ownership. For many, […]
Credit Union Shows Up For Immigrant Families
Our Marketing & Community Development Manager regularly reaches out to the director of our local Ethnic Support Council. But during her most recent meeting, the tone had changed. ICE has become an increasing presence in our area, resulting in many immigrant families who are too afraid to leave their homes at this time, effectively turning […]
Celebrating Mortgage Payoff And Longstanding Membership
Affinity Federal Credit Union
A long-time member wrote to us, wishing to express their sincere appreciation for the invaluable assistance provided throughout the mortgage payoff process. They were pleased to announce that their mortgage has been fully satisfied, a milestone that marks the beginning of their retirement years with a deep sense of peace of mind and gratitude. Proudly […]
Service From The Heart Provides Comfort And Dignity For A Member
Junet’s compassion and quick thinking made a critical difference for a longtime Member who lives with a disability and depends on delivery apps for food. After experiencing fraud, the Member received a new debit card but could not read the numbers. With her nurse unavailable for several days, she called us desperate for help. Junet […]
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into ...
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge ...
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Dallas, Texas – ALM First Executive Benefits, LLC, a subsidiary of ALM First that offers unbiased plan design, expert consulting, plan audits, and ...
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Callahan & Associates has acquired Quantum Governance, L3C™, a consulting firm specializing in governance and strategy. This partnership combines Callahan’s ...
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
WESTBROOK, ME (January 7, 2026) – Synergent® is proud to share a new partnership with Richland Federal Credit Union, which ...
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
Sterling Heights, Mich. (Jan. 7, 2026) – Christian Financial Credit Union’s Outreach & Impact Foundation finished the year by awarding ...
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2026 by Newsweek ...
Sharetec Appoints New Chief Information & Security Officer
Sharetec, a leading digital banking and core processing technology company serving credit unions, is ringing in the new year with ...
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
As Alloya begins to celebrate its 15th year supporting credit union success, the Board of Directors has announced that the ...
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
Washington, PA, January 5, 2026. CHROME Federal Credit Union today announced the appointment of Broc Sleek as its new President ...
CU NextGen Acquires Constellation Digital Partners
CU NextGen, a leading credit union service organization (CUSO) providing digital banking, award winning CRM, automation, as well as operational ...
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more ...
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie ...
Vizo Financial’s January 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange ...
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, ...
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
SECU Foundation is pleased to announce a $500,000 grant to Feeding the Carolinas to help address widespread food insecurity and ...
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
Corporate Central is excited to announce the promotion of Sierra Randall and Alexis Dohm to Member Experience Specialists, recognizing their ...
BCU Named A Computerworld 2026 Best Place To Work In IT
BCU has been ranked No. 2 among small organizations on Foundry’s Computerworld 2026 Best Places to Work in IT. This ...
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Dallas, Texas – ALM First recently promoted Ryan Sherwin to Principal and named current Chief Investment Officer, Jason Haley, President of ...
Baker Market Update – Week in Review: December 19, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
Wichita, KS, December 19, 2025. Millennium Corporate Credit Union announced today the appointment of Haley DaVee as its next President ...
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
State Employees’ Credit Union (SECU) has provided a $125,000 donation to MANNA FoodBank to support hunger relief efforts in Western ...
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its first round of donations ...
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
SchoolsFirst Federal Credit Union announced that its Third-Party Administrator (TPA) affiliate, SchoolsFirst Plan Administration, LLC, successfully onboarded a number of ...
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
On Wednesday, Dec. 10, the LGE Community Outreach Foundation presented $389,598 to local nonprofit organizations at LGE Community Credit Union’s ...
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
Peach State FCU recently completed a successful toy drive in support of the Marine Corps Toys for Tots program. Every ...
CES Credit Union Appoints Mike Copley as President/CEO
Mount Vernon, OH, November 21, 2025. CES Credit Union has selected Mike Copley as its next President and Chief Executive ...
BECU members help direct $450,000 to nonprofits through People Helping People Awards
BECU, Washington’s largest credit union, is donating $450,000 to nonprofit organizations as part of its annual People Helping People Awards. ...
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into ...
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge ...
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Dallas, Texas – ALM First Executive Benefits, LLC, a subsidiary of ALM First that offers unbiased plan design, expert consulting, plan audits, and ...
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Callahan & Associates has acquired Quantum Governance, L3C™, a consulting firm specializing in governance and strategy. This partnership combines Callahan’s ...
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
WESTBROOK, ME (January 7, 2026) – Synergent® is proud to share a new partnership with Richland Federal Credit Union, which ...
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
Sterling Heights, Mich. (Jan. 7, 2026) – Christian Financial Credit Union’s Outreach & Impact Foundation finished the year by awarding ...
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2026 by Newsweek ...
Sharetec Appoints New Chief Information & Security Officer
Sharetec, a leading digital banking and core processing technology company serving credit unions, is ringing in the new year with ...
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
As Alloya begins to celebrate its 15th year supporting credit union success, the Board of Directors has announced that the ...
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
Washington, PA, January 5, 2026. CHROME Federal Credit Union today announced the appointment of Broc Sleek as its new President ...
CU NextGen Acquires Constellation Digital Partners
CU NextGen, a leading credit union service organization (CUSO) providing digital banking, award winning CRM, automation, as well as operational ...
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more ...
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie ...
Vizo Financial’s January 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange ...
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, ...
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
SECU Foundation is pleased to announce a $500,000 grant to Feeding the Carolinas to help address widespread food insecurity and ...
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
Corporate Central is excited to announce the promotion of Sierra Randall and Alexis Dohm to Member Experience Specialists, recognizing their ...
BCU Named A Computerworld 2026 Best Place To Work In IT
BCU has been ranked No. 2 among small organizations on Foundry’s Computerworld 2026 Best Places to Work in IT. This ...
ALM First Promotes Sherwin to Principal, Adds New Role for Haley
Dallas, Texas – ALM First recently promoted Ryan Sherwin to Principal and named current Chief Investment Officer, Jason Haley, President of ...
Baker Market Update – Week in Review: December 19, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
For Immediate Release – Millennium Corporate Credit Union Appoints Haley DaVee as President/CEO
Wichita, KS, December 19, 2025. Millennium Corporate Credit Union announced today the appointment of Haley DaVee as its next President ...
SECU Contributes $125,000 to Support Hunger Relief Efforts in Western North Carolina
State Employees’ Credit Union (SECU) has provided a $125,000 donation to MANNA FoodBank to support hunger relief efforts in Western ...
Appli Makes First Donations Through Data for Dogs Initiative, Supporting Ten No-Kill Animal Shelters
Appli, a provider of AI-powered financial calculators for credit unions and community banks, today announced its first round of donations ...
SchoolsFirst FCU Expands Financial Planning Services for Members and Educators Across California
SchoolsFirst Federal Credit Union announced that its Third-Party Administrator (TPA) affiliate, SchoolsFirst Plan Administration, LLC, successfully onboarded a number of ...
LGE Foundation donates $389,598 to local nonprofits; Surpasses $3 million lifetime giving milestone
On Wednesday, Dec. 10, the LGE Community Outreach Foundation presented $389,598 to local nonprofit organizations at LGE Community Credit Union’s ...
C.A.R.E.S. in Action: Peach State FCU Completes Successful Toys for Tots Drive
Peach State FCU recently completed a successful toy drive in support of the Marine Corps Toys for Tots program. Every ...
CES Credit Union Appoints Mike Copley as President/CEO
Mount Vernon, OH, November 21, 2025. CES Credit Union has selected Mike Copley as its next President and Chief Executive ...
BECU members help direct $450,000 to nonprofits through People Helping People Awards
BECU, Washington’s largest credit union, is donating $450,000 to nonprofit organizations as part of its annual People Helping People Awards. ...
Suntell launches AI-powered SpreadIQ™ to accelerate tax return analysis and underwriting workflows
Suntell announced the release of SpreadIQ, an AI-powered capability within the Square 1 Credit Suite designed to automate tax return analysis, reduce manual data entry, ...
ORIGENCE ANNOUNCES DAYMOND JOHN AS KEYNOTE SPEAKER FOR LENDING TECH LIVE ’26 CONFERENCE
Origence, a leading provider of lending technology solutions, announced acclaimed entrepreneur, branding expert, and “Shark Tank” star Daymond John will be a keynote speaker at ...
ELGA Credit Union Completes Acquisition of Marine Bank
GRAND BLANC, Mich. & VERO BEACH, Fla.-ELGA Credit Union has announced that it has completed its acquisition of Marine Bancorp of Florida, Inc. (OTCMKTS: MBOF), ...
Heartland Credit Union Selects Aaron Rios As New CEO
Springfield, IL— Heartland Credit Union has selected Aaron Rios to serve as its new Chief Executive Officer. He was placed by DDJ Myers, the well-known ...
EECU Named Best Credit Union and Home Loans in North SLO County
FRESNO, Calif. (March 6, 2026) – Educational Employees Credit Union (EECU) is proud to announce it has once again been recognized in two categories of ...
Redwood Credit Union Surpasses $1 Million in Giving Support for Redwood Empire Food Bank
Redwood Credit Union (RCU) today announced a major milestone in its long-standing partnership with the Redwood Empire Food Bank (REFB), surpassing $1 million in total ...