The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Looking Closer Made All the Difference
Logix Federal Credit Union
Logix’s WOW Program encourages team members to look beyond the surface and advocate for members. While helping a member review her account, a team member noticed suspicious activity and took extra time to investigate. The review uncovered unauthorized charges made by a caregiver. The member shared she had undergone back surgery and had limited mobility. […]
Empathy And Trust During A Difficult Chapter
Affinity Federal Credit Union
A member wanted to recognize one of our Loss Mitigation Specialists for her extraordinary compassion and commitment during an incredibly difficult time. After co-signing an auto loan that ultimately went into default, the member found herself facing significant financial and personal hardship. While managing serious health challenges, she struggled to resolve the situation and felt […]
When Adventure Is A Need, Not Just A Want
Solarity Credit Union
TJ, Dave, and their son Drake find freedom on the open road, hitching up their off-grid trailer whenever adventure calls. From fishing along the Columbia River to camping near Potholes Reservoir or hunting north of Spokane, their RV gives them the flexibility to unplug, recharge, and spend meaningful time together. With a busy life centered […]
Turning A Member’s Homeownership Dream Into Reality
Arnold became a SchoolsFirst Federal Credit Union Member in 2021 and was interested in the products and services available to support school employees. Homeownership was a goal he hoped to pursue, but he wanted a partner who could guide him through a process that often feels overwhelming for first time and first generation buyers. When […]
A First Home In The Place They Love
Solarity Credit Union
For Kenzie and Riley, buying their first home meant putting down roots in the community they’ve always called home. After reaching out to Solarity, they found a lending experience that felt personal, supportive, and refreshingly human. With clear guidance and confidence in their monthly payments, the couple moved in knowing they were building equity and a […]
A Special Gift Creates A Happy Anniversary
Chaffey Federal Credit Union
I was working on a budget with a couple in financial counseling, and we were planning out the different expenses for the upcoming month. As we were going through the dates, we looked at the budget and saw their anniversary landed on the same week as some of their major expenses, leaving little to no […]
Coastal Credit Union Foundation Awards Nearly $1 Million in Community Grants
The Coastal Credit Union Foundation awarded nearly $1 million in grants to nonprofit organizations across the region in 2025, impacting ...
Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List
Family Trust Federal Credit Union (Family Trust) has been recognized by Newsweek as one of America’s Best Regional Banks & ...
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Corporate Central is pleased to announce that Frederick Blask, NCBSO, NCRM, Vice President of Governance Risk & Compliance, and Sierra ...
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
TACOMA, Wash. – Sound Credit Union (Sound) recently welcomed Ian Crawford as their Business Lending Production Manager. Based in Bellingham, ...
Canvas Credit Union Becomes an Owner in DaLand CUSO
DaLand CUSO, the credit union industry’s definitive provider for core-integrated digital assets, today announced that Canvas Credit Union has become ...
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corelation, Inc. closed out another exceptional year marked by continued growth, strong client momentum, and an unwavering commitment to the ...
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development ...
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Corporate One Federal Credit Union, a trusted investment, funding, and payment solutions partner serving America’s credit unions, announced it concluded ...
Baker Market Update – Week in Review: January 9, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
WESTBROOK, ME (January 9, 2026) – Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements ...
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into ...
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge ...
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Dallas, Texas – ALM First Executive Benefits, LLC, a subsidiary of ALM First that offers unbiased plan design, expert consulting, plan audits, and ...
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Callahan & Associates has acquired Quantum Governance, L3C™, a consulting firm specializing in governance and strategy. This partnership combines Callahan’s ...
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
WESTBROOK, ME (January 7, 2026) – Synergent® is proud to share a new partnership with Richland Federal Credit Union, which ...
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
Sterling Heights, Mich. (Jan. 7, 2026) – Christian Financial Credit Union’s Outreach & Impact Foundation finished the year by awarding ...
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2026 by Newsweek ...
Sharetec Appoints New Chief Information & Security Officer
Sharetec, a leading digital banking and core processing technology company serving credit unions, is ringing in the new year with ...
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
As Alloya begins to celebrate its 15th year supporting credit union success, the Board of Directors has announced that the ...
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
Washington, PA, January 5, 2026. CHROME Federal Credit Union today announced the appointment of Broc Sleek as its new President ...
CU NextGen Acquires Constellation Digital Partners
CU NextGen, a leading credit union service organization (CUSO) providing digital banking, award winning CRM, automation, as well as operational ...
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more ...
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie ...
Vizo Financial’s January 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange ...
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, ...
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
SECU Foundation is pleased to announce a $500,000 grant to Feeding the Carolinas to help address widespread food insecurity and ...
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
Corporate Central is excited to announce the promotion of Sierra Randall and Alexis Dohm to Member Experience Specialists, recognizing their ...
BCU Named A Computerworld 2026 Best Place To Work In IT
BCU has been ranked No. 2 among small organizations on Foundry’s Computerworld 2026 Best Places to Work in IT. This ...
Coastal Credit Union Foundation Awards Nearly $1 Million in Community Grants
The Coastal Credit Union Foundation awarded nearly $1 million in grants to nonprofit organizations across the region in 2025, impacting ...
Family Trust Federal Credit Union Named to Newsweek’s America’s Best Regional Banks & Credit Unions 2026 List
Family Trust Federal Credit Union (Family Trust) has been recognized by Newsweek as one of America’s Best Regional Banks & ...
Blask and Randall Earn Certified Wisconsin Credit Union Leader Designation Through Leadership Institute
Corporate Central is pleased to announce that Frederick Blask, NCBSO, NCRM, Vice President of Governance Risk & Compliance, and Sierra ...
Sound Credit Union Welcomes Ian Crawford To Their Business Lending Team
TACOMA, Wash. – Sound Credit Union (Sound) recently welcomed Ian Crawford as their Business Lending Production Manager. Based in Bellingham, ...
Canvas Credit Union Becomes an Owner in DaLand CUSO
DaLand CUSO, the credit union industry’s definitive provider for core-integrated digital assets, today announced that Canvas Credit Union has become ...
2025 in Review: Corelation Delivers Record-Breaking Results, Reinforcing Market Leadership with 38 New Client Signings
Corelation, Inc. closed out another exceptional year marked by continued growth, strong client momentum, and an unwavering commitment to the ...
Corporate Central Welcomes Nikkita Martino as Relationship Development Manager
Corporate Central is pleased to announce the addition of Nikkita Martino as Relationship Development Manager, strengthening the organization’s business development ...
Corporate One Federal Credit Union Returns $13.6 Million to Members in 2025
Corporate One Federal Credit Union, a trusted investment, funding, and payment solutions partner serving America’s credit unions, announced it concluded ...
Baker Market Update – Week in Review: January 9, 2026
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Altamaha Federal Credit Union Enters New Technology Partnership with Synergent
WESTBROOK, ME (January 9, 2026) – Synergent® is excited to announce Altamaha Federal Credit Union has signed new seven-year agreements ...
DUGOOD CREDIT UNION SPOTLIGHTS EMPLOYEE PROMOTIONS
Beaumont, Texas – January 7, 2026 – DuGood Credit Union is proud to celebrate its employees who are stepping into ...
The Next Generation of CU Leaders Takes Shape as Applications Open for CUES Emerge 2026
Applications are now open for the 2026 CUES Emerge leadership development program. Offered in partnership with Currency Marketing, CUES Emerge ...
ALM First Executive Benefits Expands Team, Welcoming Cameron Kasteler and Rebecca Myers-Haeussler
Dallas, Texas – ALM First Executive Benefits, LLC, a subsidiary of ALM First that offers unbiased plan design, expert consulting, plan audits, and ...
Callahan & Associates And Quantum Governance, L3C™ Unite to Advance Credit Union Governance
Callahan & Associates has acquired Quantum Governance, L3C™, a consulting firm specializing in governance and strategy. This partnership combines Callahan’s ...
Richland Federal Credit Union Partners with Synergent in New Technology Agreement
WESTBROOK, ME (January 7, 2026) – Synergent® is proud to share a new partnership with Richland Federal Credit Union, which ...
Christian Financial Outreach & Impact Foundation Awards $52,427 in Grants to Local Nonprofits
Sterling Heights, Mich. (Jan. 7, 2026) – Christian Financial Credit Union’s Outreach & Impact Foundation finished the year by awarding ...
LGE Community Credit Union named to Newsweek’s America’s Best Credit Unions 2026
LGE Community Credit Union announced that it was recently recognized as one of America’s Best Credit Unions 2026 by Newsweek ...
Sharetec Appoints New Chief Information & Security Officer
Sharetec, a leading digital banking and core processing technology company serving credit unions, is ringing in the new year with ...
Alloya Surpasses $150 Million in Capital Dividends, Waives an Additional $3 Million in Fees
As Alloya begins to celebrate its 15th year supporting credit union success, the Board of Directors has announced that the ...
For Immediate Release – CHROME Federal Credit Union Appoints Broc Sleek as President/CEO
Washington, PA, January 5, 2026. CHROME Federal Credit Union today announced the appointment of Broc Sleek as its new President ...
CU NextGen Acquires Constellation Digital Partners
CU NextGen, a leading credit union service organization (CUSO) providing digital banking, award winning CRM, automation, as well as operational ...
Corporate Central Welcomes Israr Ahmad as Software Engineer – Integration Specialist
Corporate Central is pleased to welcome Israr Ahmad to the team as Software Engineer – Integration Specialist. Ahmad brings more ...
LAFCU Expands Marketing, Creative and Community Engagement Team With Promotions And New Hire
LANSING, Mich. — LAFCU is enhancing its marketing, creative and community engagement capabilities with the promotions of longtime leader Kellie ...
Vizo Financial’s January 2026 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
SchoolsFirst FCU Spreads Holiday Cheer at Rady Children’s Health
A team of SchoolsFirst Federal Credit Union employees sponsored a holiday gift giving opportunity for Rady Children’s Health in Orange ...
Los Angeles Mid-City Branch Extends SchoolsFirst FCU’s Footprint to 72 Branches in California
SchoolsFirst Federal Credit Union opened it 72nd Branch in Los Angeles on December 22.
ICUL Names Congressman Darin LaHood as 2025 Federal Credit Union Legislative Champion
The Illinois Credit Union League (ICUL) today announced Congressman Darin LaHood (R-IL-16) as its first Federal Credit Union Legislative Champion, ...
SECU Foundation Awards $500,000 Grant to Feeding the Carolinas to Support Expanded Food Access During Holiday Season
SECU Foundation is pleased to announce a $500,000 grant to Feeding the Carolinas to help address widespread food insecurity and ...
Corporate Central Promotes Sierra Randall and Alexis Dohm to Member Experience Specialists
Corporate Central is excited to announce the promotion of Sierra Randall and Alexis Dohm to Member Experience Specialists, recognizing their ...
BCU Named A Computerworld 2026 Best Place To Work In IT
BCU has been ranked No. 2 among small organizations on Foundry’s Computerworld 2026 Best Places to Work in IT. This ...
ACUMA Welcomes Three New Board Members
The American Credit Union Mortgage Association (ACUMA) is pleased to welcome three new board members, increasing the current Board of Directors from six members to ...
eDOC Innovations and Advanced Fraud Solutions Partner to Bring Deposit Fraud Intelligence to Credit Union Check Imaging
eDOC and AFS partner to bring deposit fraud intelligence to eDOC’s credit union check processing clients, giving them the ability to screen deposits against real-time ...
Indiana Members Credit Union Celebrates Bottleworks Headquarters Grand Opening and 70th Anniversary
Indiana Members Credit Union celebrated the grand opening of its Bottleworks Corporate Headquarters with a ribbon cutting and community celebration, marking not only a new ...
Maine Credit Unions Expand Financial Education with New Curriculum Focused on Protecting Assets and Preventing Fraud
Fraud is on the rise and Maine Credit Unions are stepping up. “Protecting Your Assets,” the latest financial education curriculum developed by Maine Credit Unions, ...
LGE Community Credit Union honored with MemberXP Best of the Best Award
LGE Community Credit Union has been recognized as a recipient of the prestigious 2026 MemberXP Best of the Best Award, presented by CUSG through its ...
Illinois Credit Union League Announces New Young Professional Associate Director Position
The Illinois Credit Union League (ICUL) has created its first Young Professional Associate Director position on its Board of Directors to elevate emerging leaders and ...