The Member Story Project

The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.

They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.

Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.

The Member Story Project is sponsored by Callahan & Associates

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First Federal Savings Bank Selects Square 1 Credit Suite by Suntell

Intelligent Banking Solutions

March 27, 2025

Suntell announced that First Federal Savings Bank has chosen its Square 1 Credit Suite® to strengthen the bank’s commercial and agricultural lending operations. With six ...

ORIGENCE ANNOUNCES AI FUTURIST STEVE BROWN AS A KEYNOTE SPEAKER FOR LENDING TECH LIVE ’25

Origence

March 27, 2025

Origence, a leading provider of lending technology solutions, announced AI futurist Steve Brown as a keynote speaker for its Lending Tech Live ’25 conference, scheduled ...

SchoolsFirst Federal Credit Union Joins National “Don’t Tax My Credit Union” Movement to Protect Members’ Financial Well-Being

SchoolsFirst Federal Credit Union

March 27, 2025

As federal lawmakers consider tax reforms that could impact credit unions nationwide, SchoolsFirst Federal Credit Union, the largest credit union in California and the largest ...

TowerCares Foundation Makes $300,000 Commitment to Maryland’s UMBC Cybersecurity Institute

Tower Federal Credit Union

March 27, 2025

New three-year partnership between the TowerCares Foundation, the philanthropic arm of Tower Federal Credit Union, and the UMBC Cybersecurity Institute will help support the Maryland ...

Omnichannel Communication Strategies for Generational Consumer Engagement

TriVerity

March 27, 2025

Technology continues to evolve, becoming an increasing presence and affecting various aspects of everyday life. As technology evolves, so do the communication expectations of consumers. ...

Coastal Credit Union Promotes Michelle Shelton to Chief Operations Officer

Coastal Federal Credit Union

March 26, 2025

Coastal Credit Union has named Michelle Shelton as Chief Operations Officer. In her new role, Shelton will oversee Coastal’s retail branch network, member contact centers, ...