The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Kind Gesture Makes All The Difference
A member recently visited our main branch to take care of a VISA card issue. While waiting, she had to leave abruptly for work and accidentally left without the card. Unfortunately, she was babysitting several children and was unable to return during business hours. One of our representatives stepped in right away, de-escalating the situation […]
Clothes And Kindness For A Member In Need
Affinity Plus Federal Credit Union
When Sarah walked into the Winona branch to open a new account, no one expected how much her visit would impact the day. She didn’t have proof of address, so after chatting with Neelie, she headed to the Winona State Housing office and returned shortly after. While waiting, staff overheard Sarah on the phone with […]
A Person, Not A Checklist
Affinity Plus Federal Credit Union
Anissa Keyes Powell founded Arubah Emotional Health Services to provide culturally responsive care for marginalized communities, integrating therapy and indigenous healing and expanding through partnerships to deliver mental health support where it’s needed most. Anissa’s entrepreneurial spirit also led her to purchase and renovate the Northside Epicenter, a 20,000-square-foot historic building that now houses 14 […]
Out-Of-This-World Member Service
Affinity Plus Federal Credit Union
Vanessa’s journey to increasing her credit score in two months started with a phone call about outer space. More specifically, a phone call about Affinity Plus employees in Bemidji potentially taking a celebratory outing to the Headwaters Science Center’s Starlab, a portable planetarium that gives a front-row seat to the stars. Vanessa works at the […]
A Single Mother Achieves Her Dream Of Homeownership
Commodore Perry Federal Credit Union
A single mother came to Commodore Perry FCU overwhelmed and discouraged. With her children’s father incarcerated, she was juggling two jobs, falling behind on rent, frequently overdrawing her account, and unable to break the cycle of paycheck-to-paycheck living. Even so, she maintained an auto loan and direct deposit with us, and when she needed a […]
Stopping Foreclosure In Its Tracks. No Cartwheels Required.
Brewster Federal Credit Union
In mid-October, a member contacted me about a loan to purchase his aunt’s house. His aunt asked him if he wanted to buy her house from her for $6,000.00, based on a tax foreclosure sale that would be taking place on Oct. 31, 2025. If he paid the $6,000.00 owed in back taxes, that would […]
GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH
Sayreville, NJ – Garden Savings Federal Credit Union, a leading credit union based in Parsippany, New Jersey, is excited to ...
Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Washington, DC – Callahan & Associates has announced the launch of the CreditUnions.com 2026 Innovation Series, opening applications for vendors ...
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
The Meriwest Community Foundation launches with a mission to strengthen communities through financial education and social impact programs. Led by ...
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
TACOMA, Wash. –Sound Credit Union (Sound) recently hosted its annual employee charity fundraiser benefitting Homes First, a local nonprofit in ...
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Reinventing its previously known Microgrant Program to include both microbusinesses and nonprofits, Verity deepens its commitment to support historically excluded ...
Baker Market Update – Week in Review: October 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Ryan Suttles Named 2025 CUES Emerging Leader
Ryan Suttles, Real Estate Specialist II, State Employees’ CU, NC, has been named the 2025 CUES Emerging Leader.
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
The Clearview Foundation, the newly established philanthropic arm of Clearview Federal Credit Union, hosted its First Annual Golf Outing on ...
EECU Student Grant Program Application Period Now Open
FRESNO, Calif. (Oct. 8, 2025) – Educational Employees Credit Union (EECU) is now accepting applications for its Student Grant Program ...
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Photos available here: https://assets.schoolsfirstfcu.org/share/50C8B60C-1006-4552-8489351E8AA7D264/ Education leaders and county offices of education throughout California were recognized for their outstanding contributions to ...
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
With Arkatechture’s help, Premier America Credit Union is modernizing their data infrastructure and accelerating their digital transformation efforts.
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
myCUmortgage announced new partnerships with eight credit unions in the third quarter of this year. Spanning the U.S., these new ...
EECU Offers Assistance for Members Impacted by Government Shutdown
FRESNO, Calif. (Oct. 6, 2025) – Educational Employees Credit Union (EECU) announced a special financial assistance package to help members ...
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced Desert Financial Credit Union ...
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
defi SOLUTIONS has partnered with Informed.IQ to integrate its AI-driven verification technology into the defi loan origination system (LOS), helping ...
EECU and Merced County Office of Education Celebrate Excellence in Education
FRESNO, Calif. (Oct. 3, 2025) – Educational Employees Credit Union (EECU) proudly joined the Merced County Office of Education to ...
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
In response to the Federal Government shutdown impacting thousands of federal employees, Justice Federal Credit Union (Justice Federal) is upholding ...
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
The Coastal Credit Union Foundation is proud to announce that scholarship applications for the 2026–2027 academic year are now open. ...
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
CUES is proud to announce the promotion of two senior leaders into newly elevated roles, reinforcing its commitment to agility, ...
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
This October, Maine’s credit unions are rallying to raise $100,000 for the Campaign for Ending Hunger, fueling meals through Good ...
EECU Provides Financial Education at Parenting Student Conference
FRESNO, Calif. (Sept. 29, 2025) – Educational Employees Credit Union (EECU) was proud to sponsor and participate in Fresno City ...
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
This summer, more than 4,000 residents across five counties took a proactive stance against fraud and identity theft—a 37 percent ...
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma ...
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union (Justice Federal) is pleased to announce its partnership with the National Active and Retired Federal Employees ...
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
With federal funding set to expire September 30, 2025, the threat of a federal government shutdown is rising as Congress ...
Baker Market Update – Week in Review: September 26, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
EECU and Madera County Superintendent Honor County’s Top Educators
FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored ...
Vizo Financial’s October 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
Parsippany, NJ – Garden Savings Federal Credit Union, a prominent credit union headquartered in Parsippany, New Jersey, proudly serves members ...
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
BANFF – The 2025 ALM First Financial Forum wrapped up on Wednesday after three days of engaging sessions focused on driving ...
GARDEN SAVINGS FEDERAL CREDIT UNION CELEBRATES SUCCESSFUL GRAND RE-OPENING OF SAYREVILLE BRANCH
Sayreville, NJ – Garden Savings Federal Credit Union, a leading credit union based in Parsippany, New Jersey, is excited to ...
Callahan & Associates Launches CreditUnions.com 2026 Innovation Series
Washington, DC – Callahan & Associates has announced the launch of the CreditUnions.com 2026 Innovation Series, opening applications for vendors ...
Meriwest Launches Community Foundation with Helen Grays-Jones as Executive Director to Drive Financial Literacy and Education
The Meriwest Community Foundation launches with a mission to strengthen communities through financial education and social impact programs. Led by ...
Sound Credit Union Supports Homes First Through Annual Employee Fundraiser
TACOMA, Wash. –Sound Credit Union (Sound) recently hosted its annual employee charity fundraiser benefitting Homes First, a local nonprofit in ...
Verity Credit Union Unveils Grants for Growth to Empower Community Changemakers
Reinventing its previously known Microgrant Program to include both microbusinesses and nonprofits, Verity deepens its commitment to support historically excluded ...
Baker Market Update – Week in Review: October 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Ryan Suttles Named 2025 CUES Emerging Leader
Ryan Suttles, Real Estate Specialist II, State Employees’ CU, NC, has been named the 2025 CUES Emerging Leader.
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
The Clearview Foundation, the newly established philanthropic arm of Clearview Federal Credit Union, hosted its First Annual Golf Outing on ...
EECU Student Grant Program Application Period Now Open
FRESNO, Calif. (Oct. 8, 2025) – Educational Employees Credit Union (EECU) is now accepting applications for its Student Grant Program ...
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Photos available here: https://assets.schoolsfirstfcu.org/share/50C8B60C-1006-4552-8489351E8AA7D264/ Education leaders and county offices of education throughout California were recognized for their outstanding contributions to ...
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
With Arkatechture’s help, Premier America Credit Union is modernizing their data infrastructure and accelerating their digital transformation efforts.
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
myCUmortgage announced new partnerships with eight credit unions in the third quarter of this year. Spanning the U.S., these new ...
EECU Offers Assistance for Members Impacted by Government Shutdown
FRESNO, Calif. (Oct. 6, 2025) – Educational Employees Credit Union (EECU) announced a special financial assistance package to help members ...
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced Desert Financial Credit Union ...
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
defi SOLUTIONS has partnered with Informed.IQ to integrate its AI-driven verification technology into the defi loan origination system (LOS), helping ...
EECU and Merced County Office of Education Celebrate Excellence in Education
FRESNO, Calif. (Oct. 3, 2025) – Educational Employees Credit Union (EECU) proudly joined the Merced County Office of Education to ...
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
In response to the Federal Government shutdown impacting thousands of federal employees, Justice Federal Credit Union (Justice Federal) is upholding ...
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
The Coastal Credit Union Foundation is proud to announce that scholarship applications for the 2026–2027 academic year are now open. ...
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
CUES is proud to announce the promotion of two senior leaders into newly elevated roles, reinforcing its commitment to agility, ...
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
This October, Maine’s credit unions are rallying to raise $100,000 for the Campaign for Ending Hunger, fueling meals through Good ...
EECU Provides Financial Education at Parenting Student Conference
FRESNO, Calif. (Sept. 29, 2025) – Educational Employees Credit Union (EECU) was proud to sponsor and participate in Fresno City ...
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
This summer, more than 4,000 residents across five counties took a proactive stance against fraud and identity theft—a 37 percent ...
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma ...
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union (Justice Federal) is pleased to announce its partnership with the National Active and Retired Federal Employees ...
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
With federal funding set to expire September 30, 2025, the threat of a federal government shutdown is rising as Congress ...
Baker Market Update – Week in Review: September 26, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
EECU and Madera County Superintendent Honor County’s Top Educators
FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored ...
Vizo Financial’s October 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
Parsippany, NJ – Garden Savings Federal Credit Union, a prominent credit union headquartered in Parsippany, New Jersey, proudly serves members ...
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
BANFF – The 2025 ALM First Financial Forum wrapped up on Wednesday after three days of engaging sessions focused on driving ...
First Entertainment Credit Union and Nymbus Launch CineFi, First Digital Credit Union for Entertainment Professionals
Nymbus, a modern banking platform for U.S. banks and credit unions, today announced that First Entertainment Credit Union has successfully launched CineFi, the first fully ...
Corporate Central Promotes Hunter Cliffgard to Investment Analyst
Corporate Central is pleased to announce the promotion of Hunter Cliffgard from Investment Assistant to Investment Analyst, recognizing his strong contributions, continued professional development, and ...
CRIF Select Appoints Robert Christini as Senior Vice President of Sales
CRIF Select announced that Robert Christini has joined the company as Senior Vice President of Sales, bringing proven leadership and deep expertise in the automotive ...
Applications sought for $10K LAFCU Innovation for Education Grant
LANSING, Mich. — From calming corners to robotics labs, Michigan classrooms are being transformed in powerful ways — and LAFCU is ready to help make ...
Credit Union League of Connecticut Rebrands as Connecticut’s Credit Unions; Services Arm Relaunches as cuVoyant
Rocky Hill, Conn. (January 15, 2026) — The Credit Union League of Connecticut has officially rebranded as Connecticut’s Credit Unions, reflecting a modernized identity that ...
Redwood Credit Union welcomes Jay Tkachuk as Chief Information Officer
Jay Tkachuk has joined Redwood Credit Union (RCU) as Chief Information Officer.