The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
The Power Of Priorities And Pressing Pause
I had the privilege of working with a Redwood Credit Union member, Linda, during a recent financial coaching appointment. She sought support in creating a budget to achieve her dream of homeownership while also planning for a comfortable retirement. My goal was to provide her with practical strategies and insights to help her balance these […]
A Business Member’s Journey From Struggle To Strategy
Being a Business Development Officer, I have the pleasure and opportunity to develop impactful relationships, create strategic partnerships, and help provide access to solution-based products and services to our business members and community. I reach out to new business members via a thank you email to ensure they have a resource for any immediate or […]
A Team That Said “Yes” — And Made It Happen.
When Luis and Marisol walked into our community homeownership workshop, they were carrying more than questions — they were carrying urgency. Their lease wasn’t being renewed, their move-out date was approaching fast, and they were expecting their first child any day. The mix of excitement and fear was unmistakable. After the workshop, our homeownership counselor […]
Warmth + Wisdom = Radical Positive Impact
Everwise Credit Union
A couple walked into one of our branches seeking a home equity loan. Their banker learned that to cover their bills and support four young children, one partner worked four jobs and the other worked two. And still they barely made ends meet. The couple hoped to consolidate debt and simplify things with a home […]
An EV Scam Detected And Defeated
While assisting a Patelco Credit Union member at the San Jose branch, Christina learned they were being contacted by PG&E about a rebate opportunity for a pre-owned electric vehicle. The offer immediately raised Christina’s curiosity, prompting her to take a closer look at the member’s transaction history and ask a few more questions. What she […]
Quick Thinking Foils A Costly Scam
A Patelco Credit Union member recently visited the Folsom branch requesting two large cash withdrawals: $5,000 from one account and $13,000 from another. He stated the funds were for home repairs. However, when asked for details like the company name, scope of work, and payment timeline, he couldn’t provide clear answers and became visibly upset. […]
Baker Market Update – Week in Review: October 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Ryan Suttles Named 2025 CUES Emerging Leader
Ryan Suttles, Real Estate Specialist II, State Employees’ CU, NC, has been named the 2025 CUES Emerging Leader.
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
The Clearview Foundation, the newly established philanthropic arm of Clearview Federal Credit Union, hosted its First Annual Golf Outing on ...
EECU Student Grant Program Application Period Now Open
FRESNO, Calif. (Oct. 8, 2025) – Educational Employees Credit Union (EECU) is now accepting applications for its Student Grant Program ...
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Photos available here: https://assets.schoolsfirstfcu.org/share/50C8B60C-1006-4552-8489351E8AA7D264/ Education leaders and county offices of education throughout California were recognized for their outstanding contributions to ...
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
With Arkatechture’s help, Premier America Credit Union is modernizing their data infrastructure and accelerating their digital transformation efforts.
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
myCUmortgage announced new partnerships with eight credit unions in the third quarter of this year. Spanning the U.S., these new ...
EECU Offers Assistance for Members Impacted by Government Shutdown
FRESNO, Calif. (Oct. 6, 2025) – Educational Employees Credit Union (EECU) announced a special financial assistance package to help members ...
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced Desert Financial Credit Union ...
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
defi SOLUTIONS has partnered with Informed.IQ to integrate its AI-driven verification technology into the defi loan origination system (LOS), helping ...
EECU and Merced County Office of Education Celebrate Excellence in Education
FRESNO, Calif. (Oct. 3, 2025) – Educational Employees Credit Union (EECU) proudly joined the Merced County Office of Education to ...
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
In response to the Federal Government shutdown impacting thousands of federal employees, Justice Federal Credit Union (Justice Federal) is upholding ...
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
The Coastal Credit Union Foundation is proud to announce that scholarship applications for the 2026–2027 academic year are now open. ...
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
CUES is proud to announce the promotion of two senior leaders into newly elevated roles, reinforcing its commitment to agility, ...
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
This October, Maine’s credit unions are rallying to raise $100,000 for the Campaign for Ending Hunger, fueling meals through Good ...
EECU Provides Financial Education at Parenting Student Conference
FRESNO, Calif. (Sept. 29, 2025) – Educational Employees Credit Union (EECU) was proud to sponsor and participate in Fresno City ...
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
This summer, more than 4,000 residents across five counties took a proactive stance against fraud and identity theft—a 37 percent ...
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma ...
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union (Justice Federal) is pleased to announce its partnership with the National Active and Retired Federal Employees ...
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
With federal funding set to expire September 30, 2025, the threat of a federal government shutdown is rising as Congress ...
Baker Market Update – Week in Review: September 26, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
EECU and Madera County Superintendent Honor County’s Top Educators
FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored ...
Vizo Financial’s October 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
Parsippany, NJ – Garden Savings Federal Credit Union, a prominent credit union headquartered in Parsippany, New Jersey, proudly serves members ...
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
BANFF – The 2025 ALM First Financial Forum wrapped up on Wednesday after three days of engaging sessions focused on driving ...
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
CUES and partner Currency Marketing have named a group of highly-respected credit union leaders to serve as judges for the ...
Vizo Financial Celebrates a Successful 2025 Financial Conference
A record number of people participated in Vizo Financial’s 2025 Financial Conference on September 10-12, in Asheville, N.C. Industry experts ...
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
Washington, DC – Callahan & Associates is honored to serve as the Digital Legacy Sponsor for the upcoming “Woven in ...
ACUMA Elects New Board Officers
ACUMA elected new Board officers at its 2025 Annual Conference: Alissa Sykes Tulloch (Chair), Jason Sasena (Vice Chair), Vince Salinas ...
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
LGE Community Credit Union recently celebrated the completion of its building at the Cobb County Safety Village with a ribbon ...
Baker Market Update – Week in Review: October 10, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
Ryan Suttles Named 2025 CUES Emerging Leader
Ryan Suttles, Real Estate Specialist II, State Employees’ CU, NC, has been named the 2025 CUES Emerging Leader.
Clearview Foundation Hosts First Annual Golf Outing, Raising $37,000 to Support Local Nonprofits
The Clearview Foundation, the newly established philanthropic arm of Clearview Federal Credit Union, hosted its First Annual Golf Outing on ...
EECU Student Grant Program Application Period Now Open
FRESNO, Calif. (Oct. 8, 2025) – Educational Employees Credit Union (EECU) is now accepting applications for its Student Grant Program ...
SchoolsFirst FCU Partners with the California County Superintendents to Recognize Education Leaders Throughout the State
Photos available here: https://assets.schoolsfirstfcu.org/share/50C8B60C-1006-4552-8489351E8AA7D264/ Education leaders and county offices of education throughout California were recognized for their outstanding contributions to ...
Premier America Credit Union Partners with Arkatechture to Power Data-Driven Member Experiences
With Arkatechture’s help, Premier America Credit Union is modernizing their data infrastructure and accelerating their digital transformation efforts.
myCUmortgage Continues to Grow with Eight New Partner Credit Unions
myCUmortgage announced new partnerships with eight credit unions in the third quarter of this year. Spanning the U.S., these new ...
EECU Offers Assistance for Members Impacted by Government Shutdown
FRESNO, Calif. (Oct. 6, 2025) – Educational Employees Credit Union (EECU) announced a special financial assistance package to help members ...
Desert Financial CU Becomes Newest Owner of Student Choice CUSO
CU Student Choice, the leading provider of higher education financing solutions to America’s credit unions, announced Desert Financial Credit Union ...
defi SOLUTIONS Announces New Partnership with Informed.IQ to Automate Funding Process and Reduce Risk
defi SOLUTIONS has partnered with Informed.IQ to integrate its AI-driven verification technology into the defi loan origination system (LOS), helping ...
EECU and Merced County Office of Education Celebrate Excellence in Education
FRESNO, Calif. (Oct. 3, 2025) – Educational Employees Credit Union (EECU) proudly joined the Merced County Office of Education to ...
Justice Federal Credit Union Offers Special Assistance in Response to the Federal Government Shutdown
In response to the Federal Government shutdown impacting thousands of federal employees, Justice Federal Credit Union (Justice Federal) is upholding ...
Coastal Credit Union Foundation Opens Scholarship Applications for 2026–27 School Year
The Coastal Credit Union Foundation is proud to announce that scholarship applications for the 2026–2027 academic year are now open. ...
CUES Continues Enhancing Member Impact with the Promotion of Two Senior Leaders
CUES is proud to announce the promotion of two senior leaders into newly elevated roles, reinforcing its commitment to agility, ...
Maine Credit Unions Rally to Fight Hunger with $100,000 Ending Hunger Challenge
This October, Maine’s credit unions are rallying to raise $100,000 for the Campaign for Ending Hunger, fueling meals through Good ...
EECU Provides Financial Education at Parenting Student Conference
FRESNO, Calif. (Sept. 29, 2025) – Educational Employees Credit Union (EECU) was proud to sponsor and participate in Fresno City ...
Redwood Credit Union helps more than 4,000 people safeguard their information at free Shred-a-Thons
This summer, more than 4,000 residents across five counties took a proactive stance against fraud and identity theft—a 37 percent ...
Sound Credit Union and UW Tacoma to Host HuskyHack Hackathon to Spark Financial Innovation
TACOMA, Wash. – Sound Credit Union (Sound) and the Milgard Center for Business Analytics at the University of Washington Tacoma ...
Justice Federal Credit Union Welcomes Members of the National Active and Retired Federal Employees Association, NARFE
Justice Federal Credit Union (Justice Federal) is pleased to announce its partnership with the National Active and Retired Federal Employees ...
Justice Federal Credit Union Stands Ready to Offer Members Special Assistance in the Event of a Federal Government Shutdown
With federal funding set to expire September 30, 2025, the threat of a federal government shutdown is rising as Congress ...
Baker Market Update – Week in Review: September 26, 2025
Released every Friday, BMU is a brief and informative newsletter that provides financial institutions a review of the week’s economic ...
EECU and Madera County Superintendent Honor County’s Top Educators
FRESNO, Calif. (Sept. 26, 2025) – Educational Employees Credit Union (EECU) and the Madera County Superintendent of Schools proudly honored ...
Vizo Financial’s October 2025 Education Calendar
At Vizo Financial we are committed to providing quality education to credit unions and their staff, which is why we ...
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $26,000 FOR CHARITY AT 13TH ANNUAL GOLF OUTING
Parsippany, NJ – Garden Savings Federal Credit Union, a prominent credit union headquartered in Parsippany, New Jersey, proudly serves members ...
2025 ALM First Financial Forum Wraps-Up with Insights on Growth, Regulatory Change and Strategic Thinking
BANFF – The 2025 ALM First Financial Forum wrapped up on Wednesday after three days of engaging sessions focused on driving ...
CUES Emerge 2025: Judges Named as Finalists Prepare for October Pitch Show
CUES and partner Currency Marketing have named a group of highly-respected credit union leaders to serve as judges for the ...
Vizo Financial Celebrates a Successful 2025 Financial Conference
A record number of people participated in Vizo Financial’s 2025 Financial Conference on September 10-12, in Asheville, N.C. Industry experts ...
Callahan & Associates Announces Digital Legacy Sponsorship Of “Unsung Heroes” Exhibit At America’s Credit Union Museum
Washington, DC – Callahan & Associates is honored to serve as the Digital Legacy Sponsor for the upcoming “Woven in ...
ACUMA Elects New Board Officers
ACUMA elected new Board officers at its 2025 Annual Conference: Alissa Sykes Tulloch (Chair), Jason Sasena (Vice Chair), Vince Salinas ...
LGE Community Credit Union celebrates ribbon cutting of new building at Cobb County Safety Village
LGE Community Credit Union recently celebrated the completion of its building at the Cobb County Safety Village with a ribbon ...
Redwood Credit Union welcomes Jay Tkachuk as Chief Information Officer
Jay Tkachuk has joined Redwood Credit Union (RCU) as Chief Information Officer.
EECU Sponsors Community Events Honoring Martin Luther King Jr.’s Legacy
FRESNO, Calif. (Jan. 16, 2026) – Educational Employees Credit Union (EECU) is proud to sponsor the 42nd Annual Commemoration celebrating the life, legacy, and lasting ...
Seven Credit Unions Select myCUmortgage as Their Home Loan Partner
myCUmortgage is thrilled to announce new partnerships with seven credit unions in the fourth quarter of 2025. New partnerships span coast-to-coast, representing 100,000 members and ...
Corporate One Federal Credit Union Marks More Than 70 New Connections to Immediate Payment Rails in 2025
COLUMBUS, Ohio – Corporate One Federal Credit Union announced today that it successfully completed 71 new connections to the RTP network or FedNow Service through ...
BCU WEALTH ADVISORS, LLC HONORED AT KEHRER GROUP’S 2025 TOP DIRECTORS AWARDS
BCU Wealth Advisors, LLC is proud to announce that Kristi Mertens, CFP®, Managing Director of BCU Wealth Advisors, has been ranked #4 in the nation ...
Corporate Central Welcomes Vikram Israni to Board as Jay Magulski Retires
Corporate Central has announced a leadership transition on its board of directors, marking the retirement of longtime volunteer Director Jay Magulski and the appointment of ...