The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
Turning A Crash Into Confidence
Lake Trust Credit Union
Early one morning, 18-year-old Kadence was taking a familiar drive on her way to her job at a local animal shelter. Suddenly, three deer jumped out onto the road. Kadence swerved to avoid the first two but unfortunately hit the third. After pulling off the road and calling for help, she realized her car was […]
A Member Finds Financial Relief And Confidence
When Susan walked into GreenState’s Urbandale branch, she was looking for a way to ease the burden of high interest credit card debt. That’s when Sarah, a member service associate, stepped in to make a meaningful difference. Sarah carefully reviewed Susan’s situation and helped her transfer a balance from a credit card with a 24.9% […]
Help To Grow From 2 Employees To 22
Greylock Federal Credit Union
Many people dream of starting their own business. Charliston Santos brought his dream to the Berkshires of Western Massachusetts. But to make his dream a reality, Charliston needed a financial partner. Here, Charliston shares his story of how finding Greylock Federal Credit Union was key to his success. I own C & A Cleaning Services. […]
Expertise Adds Confidence To A Last-Minute Decision
When GreenState member Jill reached out with a last-minute decision to invest in a certificate of deposit and an investor money market, Zac didn’t just process the request — he turned it into an opportunity to build clarity and confidence. Taking the time to understand Jill’s goals, Zac walked through every detail of the investment […]
Service That Builds Trust And Friendship
When Ric reached out to review his loans, he expected a straightforward financial conversation. What he experienced instead was the kind of personalized care that defines GreenState Credit Union. Simon took the time to walk Ric through his payment options for two existing loans, patiently explaining how each choice would impact his budget and future […]
Entrepreneurship And Enchiladas
Rosa and Aurelio T. have the highest standards when it comes to cooking up delicious Mexican food. Since opening Mi Madre’s Restaurant in East Austin in 1990, the couple has insisted on using only the best ingredients to produce excellent meals for generations of Austinites. “Mr. T and Mama T,” as they are known to […]
Corporate Central Promotes Kyle Gutierrez to Systems Engineer – Automation & Optimization
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Debunking the Myths: What AI Really Means for Banking
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Algebrik AI Partners with Spinwheel to Streamline Debt Data & Payments in Loan Origination
United Financial Credit Union Selects AlgebrikAI’s Comprehensive Consumer Lending Suite, Algebrik One.
Corporate Central Promotes Kyle Gutierrez to Systems Engineer – Automation & Optimization
Honoring Heroes: Tunnel to Towers 5K – Milwaukee Doubles in Participation Size, Raises Over $28,000
Results are in: #ILoveMyCreditUnion Day 2025
Boston Firefighters Credit Union Appoints Danielle Milner as President/CEO
Coastal Credit Union Among Triangle’s Best Places to Work for Tenth Time
Baker Market Update – Week in Review: August 08, 2025
EECU Helps Local Families Prepare for School with Backpack Giveaway Events
CU Executive Compensation Continues to Climb, CUES Compensation Surveys Find
The 7th Annual Cannabis Banking Symposium Unites National Stakeholders
Partner Credit Unions Enter an Era of Possibilities During the 2025 myCUmortgage Partner Conference
One Nevada Promotes Steve O’Donnell to President/CEO
First City Credit Union and Quavo Partner to Deliver Secure Online Fraud Resolution for Displaced Members Following LA Fires
DaLand CUSO Empowers Credit Unions with Institution-Branded Stablecoins via New Metallicus Partnership
EECU’s Student Branch Model Showcased at National CUFEN Conference
Vizo Financial’s August 2025 Education Calendar
Baker Market Update – Week in Review: August 01, 2025
Meriwest Credit Union Develops New Account Designed for Savers Seeking Enhanced Deposit Insurance Protection
Debunking the Myths: What AI Really Means for Banking
LendKey and Member Student Lending Award $22,000 in Scholarships to Support College Students
TDFCU Welcomes New Chief Operating Officer: A Proven Leader in Member Experience and Operational Excellence
Triangle Credit Union Partners With Arkatechture to Anticipate Member Needs & Position for Future Growth
SchoolsFirst FCU Honors School Employees in Recognition Events Throughout California
Quavo Fraud & Disputes Releases Landmark 2025 State of Dispute Management Performance Report
EECU Recognized for Expanding Community Access to Financial Services
QuantyPhi Welcomes Kyle Kabara as Director ALM & Investments
Algebrik AI and AppOne Partner to Streamline Indirect Lending for Dealers and Lenders
Meriwest Credit Union Launches Zelle® for Fast, Secure, and Convenient Money Transfers
Vizo Financial’s 2025 Financial Conference to Offer Valuable Industry Insights with Strong Lineup of Speakers
Algebrik AI Partners with Spinwheel to Streamline Debt Data & Payments in Loan Origination
United Financial Credit Union Selects AlgebrikAI’s Comprehensive Consumer Lending Suite, Algebrik One.
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO