The Member Story Project
The Member Story Project celebrates the powerful, personal moments between credit unions and the people they serve. Through heartfelt stories of real-life impact, this initiative highlights the moments when credit unions made a meaningful difference. Whether they offered support during a crisis, helped a dream come true, or simply showed up when it mattered most, these stories speak volumes.
They reflect the essence of the credit union movement: real people helping real people. We hope they inspire you as much as they inspire us.
Do you have a story to share? We’d love to hear it. Submit your story here and be featured on CreditUnions.com.
The Member Story Project is sponsored by Callahan & Associates
A Fresh Start On The Road Ahead
Solarity Credit Union
After years of paying cash and driving an aging car that was no longer reliable, Cliff faced an intimidating roadblock when a big bank turned him down for an auto loan. Solarity stepped in with a yes, making the process smooth, respectful and easy. With a dependable new car and simple-to-use banking tools, Cliff found […]
Specialized Products Help Turn A Member’s Dream Into A Reality
Johns Hopkins Federal Credit Union
We love seeing our members achieve their goals and providing them with the personalized resources to do so! Our member Scott recently became a homeowner with the help of JHFCU’s 100% Mortgage Loan. A solution that can help members to keep money in savings for the unexpected expenses that come after home ownership. For many, […]
Credit Union Shows Up For Immigrant Families
Our Marketing & Community Development Manager regularly reaches out to the director of our local Ethnic Support Council. But during her most recent meeting, the tone had changed. ICE has become an increasing presence in our area, resulting in many immigrant families who are too afraid to leave their homes at this time, effectively turning […]
Celebrating Mortgage Payoff And Longstanding Membership
Affinity Federal Credit Union
A long-time member wrote to us, wishing to express their sincere appreciation for the invaluable assistance provided throughout the mortgage payoff process. They were pleased to announce that their mortgage has been fully satisfied, a milestone that marks the beginning of their retirement years with a deep sense of peace of mind and gratitude. Proudly […]
Service From The Heart Provides Comfort And Dignity For A Member
Junet’s compassion and quick thinking made a critical difference for a longtime Member who lives with a disability and depends on delivery apps for food. After experiencing fraud, the Member received a new debit card but could not read the numbers. With her nurse unavailable for several days, she called us desperate for help. Junet […]
Bringing Goals Within Reach
When she first came to our credit union in late 2020, our member knew what she wanted: better credit and more control over her finances. Her credit score was in the low 600s, and she was unsure where to begin. Working one-on-one with an EECU member service specialist made the difference. Together, they created a […]
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
Baker Market Update – Week in Review: November 28, 2025
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Advia Credit Union Introduces BNPL Program to Provide Members with Financial Advantage
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
Peach State FCU C.A.R.E.S. Foundation Scholarship Program Now Accepting Applications
Baker Market Update – Week in Review: November 28, 2025
Redwood Credit Union launches holiday gift and porch-to-pantry food drives
Advia Credit Union Introduces BNPL Program to Provide Members with Financial Advantage
Vizo Financial’s December 2025 Education Calendar
From Excellence to Legacy: CUES Names 2025 Award Honorees and Hall of Fame Inductee
Maine Credit Unions Surpass October Fundraising Goal to Fight Food Insecurity
EECU Celebrates Fresno County Educator of the Year Awards
Baker Market Update – Week in Review: November 21, 2025
SchoolsFirst Federal Credit Union Wins Three Awards from the Marketing Association of Credit Unions
ebankIT and Alogent join forces to transform digital banking and payments for financial institutions
CRIF Celebrated on Nasdaq Tower for Advancing Credit Union and Auto Dealer Partnerships
Hancock Federal Credit Union Signs with Synergent for New Core and Technology Agreements
SAFE Credit Union to Combine with BECU
GARDEN SAVINGS FEDERAL CREDIT UNION RAISES $15,000 FOR BIG BROTHERS BIG SISTERS OF COASTAL AND NORTHERN NEW JERSEY
Silver State Schools Credit Union Selects Chris Dickman as CFO
FOURLEAF FEDERAL CREDIT UNION TRIPLES INDIRECT LENDING VOLUME AND EXPANDS NATIONALLY WITH ORIGENCE TECHNOLOGY SOLUTIONS AND LENDING SERVICES
LAFCU welcomes new additions to its marketing team
InterLutions Adds Passionate Service Leader Amy Pals to Support Growing Credit Union Network
Redwood Credit Union and SchoolsFirst Federal Credit Union Host an International Delegation of Industry Leaders
Baker Market Update – Week in Review: November 14, 2025
Cloudvirga’s Loan Hub equips loan teams with modern tools for managing pipelines, tasks and borrower communication
One Nevada Ranked #1 Credit Union to Work for in 2025
Washington State College Students Innovate at First Hackathon Hosted By Sound Credit Union and UW Tacoma
Early-Bird Registration Now Open for 2026 ALM First Financial Institute
RCU donates $59,000 to expand access to healthy food for International Credit Union Day
Advia Credit Union Responds to Nationwide SNAP Benefit Reductions with Community Support
Meriwest Credit Union Officially Launches Meriwest Insurance Services
State Employees’ Credit Union Kicks Off Its Annual Holiday Toy Drive
For Immediate Release – Humanidei Welcomes Katy Zaleski as Leadership & Organizational Development Consultant
ORIGENCE ANNOUNCES DAYMOND JOHN AS KEYNOTE SPEAKER FOR LENDING TECH LIVE ’26 CONFERENCE
ELGA Credit Union Completes Acquisition of Marine Bank
Heartland Credit Union Selects Aaron Rios As New CEO
EECU Named Best Credit Union and Home Loans in North SLO County
Redwood Credit Union Surpasses $1 Million in Giving Support for Redwood Empire Food Bank
Family Trust Federal Credit Union Joins Upstate Credit Unions for Habitat Greenville Credit Union Build 2026