Callahan Webinars

How PSECU Developed Its Member Segmentation Strategy

PSECU introduced new segmentation strategy with 12 key segments furthered narrowed to three personas. Learn how.

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How To Move Financial Inclusion Forward

Travis Credit Union hosted its first Financial Inclusion Forums, beginning in late 2021 and continuing into this year, to address a range of issues around inclusion.

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How To Develop The Next Generation Of Leaders

Knoxville TVA Employees Credit Union launched their L.E.A.D. academy in January 2020. After a pandemic hiatus, the emerging leaders program has resumed and expanded.

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How 3 Cooperatives Are Moving DEI Forward

During this webinar, Callahan & Associates’ Alix Patterson moderated an interactive discussion focused on how three cooperatives are moving DEI forward.

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How To Create A Complete Member Story

During this webinar, Breana Wolfert, assistant vice president, branch operations, American Heritage CU discussed how the credit union selected and implemented a member relationship management (MRM) solution to create a consolidated member view to drive efficiency and growth.

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How To Advance Member Service With Chatbots

During this webinar, Callahan & Associates moderates an interactive discussion focused on how cooperatives can successfully advance member service with the right combination of high-tech and high-touch.

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How To Use Culture And Perks To Hire Successfully

During this webinar, Justin Howard, CEO, Horizon FCU discussed how the credit union has achieved success in hiring through a long-term cultural shift and a focus on people as their primary goal.

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How Mentoring Programs Can Impact DEI

Join a panel of credit union professionals as they discuss key takeaways from the 1-to-1 Woman Mentoring Program.

How To Serve Members And Build Non-Interest Income

Join CBC FCU, to discuss how the cooperative launched an insurance CUSO to provide members with money-saving options and add a new source of non-interest income.

How to Transform Empty Industrial Space into a New HQ

Vibrant Credit Union retrofitted a former Sam’s Club store in order to house its growing workforce, adding a variety of unique features intended to make going to the office feel a little less like going to work.

How PSECU Developed Its Member Segmentation Strategy

PSECU introduced new segmentation strategy with 12 key segments furthered narrowed to three personas. Learn how.

How To Move Financial Inclusion Forward

Travis Credit Union hosted its first Financial Inclusion Forums, beginning in late 2021 and continuing into this year, to address a range of issues around inclusion.

How To Develop The Next Generation Of Leaders

Knoxville TVA Employees Credit Union launched their L.E.A.D. academy in January 2020. After a pandemic hiatus, the emerging leaders program has resumed and expanded.

How 3 Cooperatives Are Moving DEI Forward

During this webinar, Callahan & Associates’ Alix Patterson moderated an interactive discussion focused on how three cooperatives are moving DEI forward.

How To Create A Complete Member Story

During this webinar, Breana Wolfert, assistant vice president, branch operations, American Heritage CU discussed how the credit union selected and implemented a member relationship management (MRM) solution to create a consolidated member view to drive efficiency and growth.

How To Advance Member Service With Chatbots

During this webinar, Callahan & Associates moderates an interactive discussion focused on how cooperatives can successfully advance member service with the right combination of high-tech and high-touch.

How To Use Culture And Perks To Hire Successfully

During this webinar, Justin Howard, CEO, Horizon FCU discussed how the credit union has achieved success in hiring through a long-term cultural shift and a focus on people as their primary goal.

How PSECU Developed Its Member Segmentation Strategy

PSECU introduced new segmentation strategy with 12 key segments furthered narrowed to three personas. Learn how.

Read More »

How To Move Financial Inclusion Forward

Travis Credit Union hosted its first Financial Inclusion Forums, beginning in late 2021 and continuing into this year, to address a range of issues around inclusion.

Read More »

How To Develop The Next Generation Of Leaders

Knoxville TVA Employees Credit Union launched their L.E.A.D. academy in January 2020. After a pandemic hiatus, the emerging leaders program has resumed and expanded.

Read More »

How 3 Cooperatives Are Moving DEI Forward

During this webinar, Callahan & Associates’ Alix Patterson moderated an interactive discussion focused on how three cooperatives are moving DEI forward.

Read More »

How To Create A Complete Member Story

During this webinar, Breana Wolfert, assistant vice president, branch operations, American Heritage CU discussed how the credit union selected and implemented a member relationship management (MRM) solution to create a consolidated member view to drive efficiency and growth.

Read More »

How To Advance Member Service With Chatbots

During this webinar, Callahan & Associates moderates an interactive discussion focused on how cooperatives can successfully advance member service with the right combination of high-tech and high-touch.

Read More »

How To Use Culture And Perks To Hire Successfully

During this webinar, Justin Howard, CEO, Horizon FCU discussed how the credit union has achieved success in hiring through a long-term cultural shift and a focus on people as their primary goal.

Read More »
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