Industry Webinars Archives | CreditUnions.com

Industry Webinars

AI beyond the bot: How to introduce AI across your agent and member experiences By TTEC Digital

December 4, 2024 No Comments

Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across the customer experience landscape. While AI chatbots represent one key element of a modern member experience strategy, they’re just the beginning when it comes to creating a truly differentiated end-to-end

The Power of the Consumer in Today’s Environment By LendingClub

November 20, 2024 No Comments

Today’s environment is challenging — but consumers might be doing better than you think. Join the experts from LendingClub Bank to learn about The Power of the Consumer in Today’s Environment. As a nationally chartered bank, LendingClub Bank is the partner of choice for banks and credit unions to access short duration, high yielding consumer

November 8, 2024 No Comments

Today’s payment landscape is booming and members are technologically savvy in a way that no generation has been before. As quickly as technology advances, so do the expectations of members for an instantaneous, protected, and intuitive experience from start to finish. Join Elan Credit Card for a discussion on emerging payments technology and how your

October 29, 2024 No Comments

In this Partner Perspective, Callahan & Associates and Geoff Johnson, CEO of CU*Answers, explore how the credit union landscape has evolved over the past decade, especially in digital transformation. Reflecting on the past offers a chance to look ahead, and Johnson shares insights into the technological challenges cooperatives may face in the next five to

October 23, 2024 No Comments

With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships and improve their offerings. So, how can instant payments drive growth, deepen relationships with members and small businesses, and generate new revenue streams? This Callahan-hosted panel discussion features Keith Gray,

October 9, 2024 No Comments

Do you know what the members of tomorrow want from their banking experience? The financial landscape is experiencing a seismic generational shift in wealth transfer and technology preferences. How can credit unions enhance member satisfaction while navigating the challenges of technological advancements and evolving consumer expectations? Join Engageware to discover the latest insights from 300

September 24, 2024 No Comments

In this Partner Perspective, Callahan & Associates speaks with Sharon Messmore, product and services manager at CUES, and Tony Hoff, marketing director at Survey Ballot Systems, about credit union elections and the cruciality of strong voter participation. Messmore and Hoff share their insights on factors that can contribute to lower participation and strategies to get

September 11, 2024 No Comments

In this fireside-chat-style webinar, Brad Bergmooser, President and CEO of Financial Plus Credit Union, and Nathaniel Harley, co-founder and CEO of MANTL, discuss Financial Plus Credit Union’s remarkable branch modernization story and the role technology plays in creating a superior member experience. This session covers how to digitize the in-branch account opening experience, overcome change

Leveraging AI For Financial Wellness With Manish Garg At EarnUp By Earnup Inc

August 20, 2024 No Comments

In this Partner Perspective, Callahan & Associates and Manish Garg, senior vice president of technology at EarnUp, delve into the evolving role of generative AI in the financial industry. As AI technology continues to advance, it’s crucial for organizations to understand both the opportunities and challenges it presents. Garg shares valuable insights on how credit

August 8, 2024 No Comments

Credit unions must leverage every tool at their disposal if they want to stay one step ahead of their competition—and one step ahead of rising member expectations. Having the ability to quickly sort and analyze your data allows you to identify high-quality opportunities to engage members when it matters most. During this insightful webinar we

AI beyond the bot: How to introduce AI across your agent and member experiences

TTEC Digital

December 4, 2024

Since generative AI burst onto the scene in 2022, AI chatbots or virtual agents have dominated the headlines—becoming a top investment priority for businesses across ...

The Power of the Consumer in Today’s Environment

LendingClub November 20, 2024

Today’s environment is challenging — but consumers might be doing better than you think. Join the experts from LendingClub Bank to learn about The Power ...

Level Up Your Payments Technology

Elan Credit Card

November 8, 2024

Today’s payment landscape is booming and members are technologically savvy in a way that no generation has been before. As quickly as technology advances, so ...

Core Processing, Innovation, and Collaboration in the Credit Union Industry with Geoff Johnson at CU*Answers

CU*Answers

October 29, 2024

In this Partner Perspective, Callahan & Associates and Geoff Johnson, CEO of CU*Answers, explore how the credit union landscape has evolved over the past decade, ...

Maximizing Growth and Member Engagement With Instant Payments

Alacriti

October 23, 2024

With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships ...

Ensuring Member Satisfaction: Generation Proof Your Credit Union

Engageware

October 9, 2024

Do you know what the members of tomorrow want from their banking experience? The financial landscape is experiencing a seismic generational shift in wealth transfer ...

Boost Member Participation In Elections With CUES

CUES

September 24, 2024

In this Partner Perspective, Callahan & Associates speaks with Sharon Messmore, product and services manager at CUES, and Tony Hoff, marketing director at Survey Ballot ...

How Modernizing In-Branch Account Opening Deepens Member Relationships and Increases Satisfaction

MANTL

September 11, 2024

In this fireside-chat-style webinar, Brad Bergmooser, President and CEO of Financial Plus Credit Union, and Nathaniel Harley, co-founder and CEO of MANTL, discuss Financial Plus ...

Leveraging AI For Financial Wellness With Manish Garg At EarnUp

Earnup Inc August 20, 2024

In this Partner Perspective, Callahan & Associates and Manish Garg, senior vice president of technology at EarnUp, delve into the evolving role of generative AI ...

Turning Data Into Loan Growth For Your Credit Union

Total Expert Inc

August 8, 2024

Credit unions must leverage every tool at their disposal if they want to stay one step ahead of their competition—and one step ahead of rising ...