Beyond Bill Pay: Using RFP and Real-Time Payments To Deepen Member Relationships

Join us as we break down how RFP works today, what’s next for this capability on the RTP® network and FedNow® Service, and why credit unions should
By Alacriti

Request for Payment (RFP) is emerging as a game changer for digital bill pay, sitting at the intersection of real-time payments and modern electronic bill presentment and payment (EBPP). As financial institutions expand their real-time payments strategies, RFP offers a powerful way to deliver faster, more convenient ways for members to pay—and for credit unions to drive deeper engagement and loyalty.


Join us for a Callahan-hosted webinar featuring Stuart Bain, SVP of Product Management at Alacriti, and Mark Majeske, SVP of Faster Payments at Alacriti and Board Advisory Group member of the U.S. Faster Payments Council. Together, they’ll break down how RFP works today, what’s next for this capability on the RTP® network and FedNow® Service, and why credit unions should be connecting the dots between RFP, loan payments, and real-time payments.

Key learnings include:

  • Current use of RFP and RFP-like solutions, such as Pay By Text and CSR Bill Notifications.
  • How services like Zelle, PayPal, and Venmo are already training members to receive and approve payment requests.
  • How RFP supports account funding, instant loan payments, and recurring bills within credit unions’ broader real-time payments strategies.
  • Emerging ways to use RFP to improve collections, enhance member convenience, and compete with fintechs offering embedded payment experiences.

Don’t miss this chance to learn how credit unions can leverage RFP to stay competitive and meet evolving member expectations in the payments space.

View the slide deck here: Link

Produced and sponsored by: 
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CreditUnions.com
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