The question is no longer about if you need to get started with AI, it’s about how you can adopt it, and with Intention.
From ChatGPT to chatbot helpers, AI is everywhere. However, if you haven’t started with AI or are on a surface level of adoption, something so new can be daunting. That’s where this webinar comes in.
Get a behind-the-scenes look at how Interra Credit Union launched its successful AI journey, starting with a chatbot that reduced call overflow by 90% and then expanding into broader applications that support both staff and members. Learn how the team prioritized quick wins, communicated internally to build buy-in, and created a cross-functional working group to guide responsible adoption.
In this webinar, Todd Woods, Sr. VP of Technology shared how Interra moved from curiosity to capability. He shared real-world insights into how he built an AI strategy that enhanced operations and elevated member experience while still maintaining personal touch.
Viewers Will Learn:
- How you can build a foundation for successful AI adoption.
- What to know before integrating AI into your operations.
- Mistakes to avoid and wins to replicate.
Download the presentation slides here: download
