How To Improve Website Accessibility

In this webinar, Mark Michaels, SVP and chief technology officer at San Francisco Federal Credit Union, discusses how the California cooperative tests accessibility and ensures updated web pages and apps remain visible and accessible to all members.
By Callahan & Associates, Inc.

When a 2015 website redesign for San Francisco Federal Credit Union ($1.1B, San Francisco, CA) rendered the site unusable for visually impaired members, the California cooperative worked with public interest lawyers to create a better online experience.

Our member helped us understand the problem and helped us work toward the right solution, says Mark Michaels, the credit union’s senior vice president and chief technology officer.

In this webinar, learn how the California credit union tests accessibility and ensures updated web pages and apps remain visible and accessible to all members.

DOWNLOAD SLIDES

Part 1: The Challenge And Opportunity

Part 2: Small Changes Make A Big Difference

Part 3: 6 Ways To Improve Accessibility

Part 4: Keys To Success

Part 5: Questions

CreditUnions.com
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