Financial institutions are taking a new look at fee strategies and cutting non-sufficient funds fees that punish members in the most need. At the same time, employee expenses are increasing as FIs work to recruit and keep top talent. The tension between these new realities makes finding member-friendly sources of non-interest income more important than ever.
CBC Federal Credit Union ($750M, Oxnard, CA) celebrated the official launch of its insurance CUSO, the CBC Insurance Agency, in August 2021.
During this webinar, Maria Mayela Prendiz, assistant vice president of insurance services, and Jesus Garcia, senior vice president & chief experience officer for CBC FCU, will discuss how the cooperative launched an insurance CUSO to provide members with money-saving options and add a new source of non-interest income.