This session covers the process Callahan Associates and a network of credit unions from around the US used to take the first steps towards an impact measurement framework for the credit union industry.
Charlotte Taft shares a Tableau demo of how to use public data to understand which counties are deemed underserved and how to tie this to credit union lending data.
The meeting then concludes with a QA with Doug Robinson, VP of Innovation Strategy at Vermont FCU. Doug shares his experience gathering impact data and the purpose behind this framework.