Providing A Seamless Member Experience Through Digital Innovation

Kal Majmundar, SVP and CTO of Patelco Credit Union and Raj Bandaru, EVP, Member & Support Services, Gesa Credit Union, discuss how they approach digital innovation and what they believe is essential for sustainability and accelerated growth.
By Terafina Inc.

Digital is constantly changing the member experience, and members are looking for a simplified process across digital, branch and call center channels. Kal Majmundar, SVP and CTO of Patelco Credit Union ($8.4B, Dublin, CA) and Raj Bandaru, EVP, Member Support Services, Gesa Credit Union ($4.3B, Richland, WA), discuss how they approach digital innovation and what they believe is essential for sustainability and accelerated growth. This webinar is designed for forward thinking credit unions above $1 Billion in assets.

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