Digital is constantly changing the member experience, and members are looking for a simplified process across digital, branch and call center channels. Kal Majmundar, SVP and CTO of Patelco Credit Union ($8.4B, Dublin, CA) and Raj Bandaru, EVP, Member Support Services, Gesa Credit Union ($4.3B, Richland, WA), discuss how they approach digital innovation and what they believe is essential for sustainability and accelerated growth. This webinar is designed for forward thinking credit unions above $1 Billion in assets.
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