We received a Free Financial Review request from a member who was feeling overwhelmed by high monthly payments and looking for a path forward. We scheduled a one-on-one financial counseling session and took the time to understand her full financial picture and long-term goals, not just the immediate issue.
The member’s primary objective was to eliminate two high-interest credit cards. Both cards carried interest rates near 27%, placing significant strain on her monthly budget. Together, we reviewed several options, including a personal loan, and explored ways to reduce both her interest burden and overall monthly payment.
During the review, we identified that the member owned her vehicle outright. After walking her through the pros and cons, we recommended a cash-out auto refinance. This option offered a substantially lower interest rate than a personal loan and allowed her to responsibly consolidate her debt. The result was transformative and the refinance paid off both high-interest credit cards. Ultimately, the member refinanced her vehicle at 6.7%. She gained immediate financial relief and long-term benefits. With reduced credit utilization and improved cash flow, her credit score steadily increased and has since reached 755.
Beyond the numbers, the member expressed deep appreciation for how simple, transparent, and supportive the process felt. This is a powerful example of how personalized financial counseling can create real stability, restore confidence, and open the door to long-term financial wellness. CoastHills is more than a financial institution. It is a community partner that empowers families and businesses to live more secure and financially healthy lives.
