This Week's Highlights
When Employees Own Culture, Service Follows
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Latest Insights
Industry Intelligence For Credit Union Leaders
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the ...
Cost Pressures Are Changing Member Behavior
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their ...
Partner Perspectives
Stablecoin Is Credit Unions’ Opportunity To Lead — Not Follow
Money movement is changing quickly, and stablecoins are a clear signal of the future of financial infrastructure.
Growth Is A Mindset, But Success Is In The Contract
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
RKL offers insight, expertise, and experience to help fight off growing threats.
Balancing Growth And Risk In Uncertain Lending Environments
Traditional risk tools alone aren’t enough. Portfolio protection must evolve to meet members within the lending experience itself.
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Graph Of The Week
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their ...
Industry Events
Industry Events
Lending Virtual Roundtable
February 01, 2022 (02:00 PM - 03:30 PM)
The CDFI Landscape for Credit Unions in 2022
February 02, 2022 (02:00 PM - 03:00 PM)
Analytics Virtual Roundtable
February 03, 2022 (02:00 PM - 03:30 PM)
TriVerity Collection Call Success Training
February 08, 2022 (All Day Event)
Call Center Virtual Roundtable
February 08, 2022 (02:00 PM - 03:30 PM)
Supplier Demos
QFD® by Quavo | Product Overview
Quavo is a leading technology partner and strategic advisor, helping financial institutions (FIs) build trust-driven customer relationships through faster, more transparent dispute resolutions. Our mission ...
On-Demand Webinars
From first-person success stories to best practices from industry leaders, Callahan’s on-demand webinars will inspire change and spark innovation.
Platinum Suppliers
Connection And Caring Matter As Much As Knowledge And Resources