As many American households continue to face inflation, rising energy costs, and economic uncertainty, Justice Federal Credit Union (Justice Federal) remains financially strong and stable.
In the first quarter of 2026, Justice Federal reported strong financial performance, with total assets reaching $1.2 billion. Although credit union membership growth across the industry remained modest, Justice Federal grew membership by 7.75%, surpassing the 3.03% growth posted by its $1 billion to $10 billion peers, achieved a 9.2% Member satisfaction score, and a 72 Net Promoter Score (NPS), which defines world-class customer service. Average NPS for credit unions typically ranges from 45 to 60, and 30 to 50 for traditional banks.
