Aaron Passman

Aaron Passman is the editorial director at Callahan & Associates, overseeing the company’s online and print publications. He spent more than a decade as a journalist before joining Callahan, and his extensive experience covering the credit union industry includes serving as a reporter and editor for Credit Union Journal and overseeing its 2020 merger into American Banker. Aaron holds a Bachelor’s degree from the University of Kansas and lives near Kansas City with his family.

Features

Uncertainty Grows For Credit Unions Tied To Government Employees

A substantial portion of the industry is built around serving federal government employees. With federal jobs potentially in jeopardy, credit unions are preparing diverse responses.
Features

How Analytics Combats Attrition At CEFCU

The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
Features

Boosting Revenue And Building Trust With Auto Insurance

With premiums rising and some consumers letting coverage lapse, auto insurance is increasingly both a value add and a vital member service.
Features

Meet The Finalists For The 2025 Innovation Series: Lending

This year's finalists are reshaping how credit unions approach lending thanks to increased efficiencies, AI, and more.
Features

Say Hello To Help

A partnership between a North Florida credit union and United Way’s local 211 service addresses an array of social challenges while establishing the cooperative as ...
Features

Wright-Patt’s ‘Wheels For Work’ Keeps Rolling Along

For more than five years, a second-chance auto loan program has helped credit- and income-challenged members buy a car, even when they don’t qualify via ...
Features

American 1 Promotes Financial Wellness From Shelter To Stability

A partnership that helps the homeless wouldn’t be nearly as successful without the right people in the right seats — but that means more than ...
Features

How American 1 Helps The Homeless Get Back On Their Feet

A partnership between the Michigan-based credit union and a local shelter is changing lives and gradually expanding to other parts of the state.
Features

What Do Credit Union Leaders Want From The New NCUA Chair?

With a new chairman in place, leaders from across the industry offer their hopes and wish lists for the latest iteration of the NCUA board.
Features

Insights From The Outside: Christopher Hendry

The IC Federal Credit Union chief reflects on how decades spent outside of financial services have shaped his approach to credit union leadership.
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