Aaron Passman
Aaron Passman is the editorial director at Callahan & Associates, overseeing the company’s online and print publications. He spent more than a decade as a journalist before joining Callahan, and his extensive experience covering the credit union industry includes serving as a reporter and editor for Credit Union Journal and overseeing its 2020 merger into American Banker. Aaron holds a Bachelor’s degree from the University of Kansas and lives near Kansas City with his family.
4 Takeaways From Day 2 Of Future Branches 2024
Recruitment and retention, emotional loyalty, and more were key topics during the second day of the Austin event.
5 Takeaways From Day 1 Of Future Branches 2024
Financial wellness, AI, and a fresh coat of paint are all making a major impact for credit unions and banks across the country.
What Do Credit Unions REALLY Want From Their Core Processors?
A survey of industry leaders shows what tipped the scales when selecting their most recent core provider — the answers extend way beyond the price ...
Financial Stress Is Cutting Into Worker Productivity
Recent data shows rising levels of employee stress, but people are becoming more comfortable asking for help dealing with those worries.
Observation Leads To Opportunity At CommunityAmerica
A job-shadowing program at the Kansas City-area credit union has boosted internal promotion rates and helped less-tenured employees advance their careers.
Anthony Hernandez On Leadership
The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and ...
Member Experience Gets An Upgrade
Six credit unions offer their insights on what’s new in MX and what’s on the horizon for 2025 and beyond.
Physical Branch, Digital Service
Affinity Plus builds member engagement by focusing equally on a modern brick-and-mortar network plus the latest technologies for members and staff alike.
Americans Aren’t Ready For Retirement. Credit Unions Can Help.
A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is ...
More Branches, But Smaller And Smarter
Cooperatives are expanding branch networks as banks of all sizes pull back from brick-and-mortar.