Chris Howard

Chris Howard is a Senior Vice President at Callahan & Associates. When he’s not workingwith industry-leading credit unionson financial health and well-being, data analytics, fintechs, and credit union impact, he’s moderating a Callahan Executive Roundtable or consulting with any number of credit unions on topics ranging from strategy and governance to member engagement and performance.

Chris has more than 20 years of experience in the field of financial services, eight of those with Callahan. He was instrumental in the launch of Callahan Academyand frequently facilitates course discussion groups about sustainable business strategy, disruptive innovation, consumer-focused product development, and behavioral science.

Outside of financial services, Chris has worked as a U.S. Senate staffer, produced a TV show, taught college courses, written articles for think tanks, and tended bar. His varied background gives him a diverse array of perspectives from which to pull when working with clients on their strategic challenges. As a former banker, Chris saw firsthand how banks put stockholder needs above those of consumers and is dedicated to helping credit unions spread the word that their movement is here to serve average Americans.

When he’s not helping credit unions turn the for-profit model of financial services on its head, he’s exploring everything Washington, DC, has to offer — including museums, parks, food, and history. On pleasant days, Chris enjoys hitting the road on his bicycle or heading out into the countryside. On rainy ones, he opts for a book about politics or business. And, he considers any day a good day to enjoy a glass a fine wine.

Commentary

Who Will Be Our Mr. Rogers?

The credit union movement needs to tell its small stories, the ones that bankers can't tell.
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Credit Unions Matter. But Do Members Care?

If members don’t think their credit union is relevant, sooner or later, it won’t be.
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Words Matter As Bankers Target Big Credit Unions’ Tax Exemption

Credit unions need to redefine the debate to clarify the difference between for-profit banks and member-owned financial cooperatives.
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If A Tree Falls In A Forest, Can It Be Taxed?

Credit unions don't want to lose their tax exemption, but does the movement take the time to explain member-ownership? And why it matters?
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The 4 Challenges Of Board Governance (Part 2)

Each credit union needs to develop its own best practices for board governance, but there are some critical common themes.
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The 4 Challenges Of Board Governance (Part 1)

Each credit union needs to develop its own best practices for board governance, but there are some critical common themes.
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How To Think Like A Strategist? Be Like Ike.

Ongoing planning beats static plans every time. Now’s the time to learn the practice of real strategic thinking.
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The Myth Of The Fast Follower

As credit unions face new marketplace disruptions, it’s time to take a closer look at some traditional responses to these challenges.
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Something Wicked This Way Comes

Cybersecurity is a problem that defies easy definition, solution, provenance, and conclusion.
Callahan Collections

4 Tips To Make Disruption Work For You

The concern around disruption in financial services is greater than ever before, but your credit union can take critical steps now to look at disruption ...
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