E.C. Harrison
E.C. Harrison is a freelance writer for Callahan & Associates. With more than 25 years of experience in writing and editing, he has spent most of his career helping readers understand the latest developments in technology, financial services, and government affairs. He has previously served as a newspaper writer and editor, magazine editor, book editor, speechwriter, and digital marketing manager.
E.C. has received numerous awards for public service, news writing, technology research papers, and marketing/advertising material. A native of South Carolina, he holds a bachelor’s degree in English from the University of South Carolina, where he specialized in creative writing and minored in news-editorial journalism.
10 Steps To Better Business Intelligence
E.C. Harrison
March 4, 2024
It takes the right people, the right tools, and the right processes to create a data-driven culture.
First Harvest Takes Charge Of Member Experience
E.C. Harrison
January 29, 2024
The credit union jettisoned an outsourcing arrangement and hired more than 20 call center employees to unify retail and direct banking under a single member ...
PSECU Moves MX Up The Org Chart
E.C. Harrison
November 20, 2023
With all external-facing roles reporting to a central officer, teams are focusing less on function and more on members.
7 Tips To Straighten Out Vendor Management
E.C. Harrison
October 23, 2023
My Community Credit Union saved $2 million by renegotiating its contracts. Now it shares how other credit unions can do the same.
Financial Wellbeing For Members. Financial Wellbeing For All.
E.C. Harrison
October 16, 2023
After offering financial wellbeing services to members for years, BCU recently created a CUSO and rolled out a mobile app that guides members and non-members ...
BCU Builds National Reach One Relationship At A Time
E.C. Harrison
October 9, 2023
The Illinois-based cooperative built its business around meeting the needs of some of Americas most admired companies. Deep relationships, diverse products, and a focus on ...
Inside The Connecticut League’s Approach To Media, Young Members, And More
E.C. Harrison
July 10, 2023
In this exclusive video, league CEO Bruce Adams and others provide a glimpse into the trade group's strategies around advocacy, public relations, and why there's ...
A League Of Its Own
E.C. Harrison
July 3, 2023
The Credit Union League of Connecticut goes well beyond legislative advocacy in its efforts to spread the “people helping people” philosophy to every corner of ...
TruWest Asked, Staff Answered
E.C. Harrison
May 1, 2023
An employee program at the Arizona cooperative solicits ideas for saving money and improving member services.
The Scrum Team’s Work Makes The Dream Work
E.C. Harrison
April 17, 2023
An Agile approach to project management is driving business transformation at Grow Financial Credit Union.