Marc Rapport

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How To Build AI Strategy In Real Time (Part 1)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
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How To Build AI Strategy In Real Time (Part 2)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Features

Insights From The Outside: Erling Amundson

When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, ...
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Cybersecurity Is A Team Sport At Shoreline Hometown

The Wisconsin credit union shares how small shops can do big things to thwart time-tested and changing threats.
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Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)

Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
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Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)

Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
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Fighting Fraud Requires Smarter Cybersecurity

In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
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Innovation At The Speed Of Payments (Part 2)

Credit union leaders share how they’re navigating the fast lane of payments innovation — balancing speed, trust, and tech to meet rising member expectations.
Features

Innovation At The Speed Of Payments (Part 1)

Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Features

What’s In A Name: Chief Member Services Officer

Todd Link is redefining member service at Dupaco Community Credit Union, blending risk expertise with operational leadership to deliver secure, seamless, member-focused experiences.
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