Marc Rapport

Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)
Marc Rapport
October 6, 2025
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)
Marc Rapport
October 6, 2025
Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
Fighting Fraud Requires Smarter Cybersecurity
Marc Rapport
October 6, 2025
In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
Innovation At The Speed Of Payments (Part 2)
Marc Rapport
September 8, 2025
Credit union leaders share how they’re navigating the fast lane of payments innovation — balancing speed, trust, and tech to meet rising member expectations.
Innovation At The Speed Of Payments (Part 1)
Marc Rapport
September 8, 2025
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
What’s In A Name: Chief Member Services Officer
Marc Rapport
September 8, 2025
Todd Link is redefining member service at Dupaco Community Credit Union, blending risk expertise with operational leadership to deliver secure, seamless, member-focused experiences.
Royal Credit Union Bets On Smart Payments Innovation
Marc Rapport
September 8, 2025
Focused strategies and partnerships anchor innovation without the hype at this Wisconsin cooperative.
Bingo, Bragging Rights, And Balance Checks Build Contact Center Engagement
Marc Rapport
July 21, 2025
Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
Tech-Grown CEOs Share Fintech Partnership Strategies (Part 2)
Marc Rapport
July 7, 2025
Three more credit union chiefs with tech backgrounds show how they adapt and innovate – and how other cooperatives can, too.
Tech-Grown CEOs Share Fintech Partnership Strategies (Part 1)
Marc Rapport
July 7, 2025
Credit union chiefs with tech backgrounds show how they adapt and innovate – and how other cooperatives can, too.