Marc Rapport

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How A Florida Credit Union Rebuilt Retention After The Great Resignation

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
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Exit Interview: Cheryl Sio, MembersAlliance Credit Union

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
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How AI Is Shaping HR For The Next Era

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
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How To Build AI Strategy In Real Time (Part 1)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
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How To Build AI Strategy In Real Time (Part 2)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
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Insights From The Outside: Erling Amundson

When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, ...
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Cybersecurity Is A Team Sport At Shoreline Hometown

The Wisconsin credit union shares how small shops can do big things to thwart time-tested and changing threats.
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Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 1)

Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
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Cybersecurity Is Under Fire And Credit Unions Are Fighting Back (Part 2)

Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
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Fighting Fraud Requires Smarter Cybersecurity

In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
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