Marc Rapport

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Diversity Begins With Inclusion At American 1

The mid-Michigan credit union is refining hiring practices and tapping employees to help build a workplace where people feel included and heard.
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Pandemic Lending Lessons Put Into Play

Five lending leaders offer new insights about old values as they put new strategies into place to protect their cooperative and members.
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Linda Bodie On Leadership

The leader of Element FCU reflects on the CEO journey in these times of COVID-19.
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What’s In A Name: Vice President Of Market Intelligence, Product Design, And Growth

Chad Knott helps Credit Union ONE keep up with the market by tracking trends and promoting innovation across the enterprise.
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How To Build A Better Budget One Month At A Time

“Mini-CFOs” embedded across United FCU provide guidance to department leaders while gaining additional expertise of their own.
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What’s In A Name: Director Of Financial Wellness And Wellbeing

Jeff Sobieralski educates and engages members at the Indiana financial cooperative.
Callahan Collections

What’s In A Name: Vice President Of Emerging Technologies

Ernie Hanington kicked off his new role by choosing a new core platform. Now, he focuses on making the most of it across the enterprise.
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Teamwork Drives Improvements At MSUFCU

A handful of employees have worked across the Michigan cooperative to identify nearly 250 ways to improve efficiencies, member service, the employee experience, and more.
Callahan Collections

Lessons Learned From A Challenging Year (Part 2)

Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
Callahan Collections

Lessons Learned From A Challenging Year (Part 3)

Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
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