Marc Rapport
A Small But Mighty Response To Payday Lenders And Fintech Competitors
Credit unions are experimenting with employee-sponsored small-dollar loan programs at the urging of Filene and the FINRA Foundation.
Expert Advice From Analytics Debuts And Do-Overs
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
What’s In A Name: Director Of Engagement Systems
Ent Credit Union taps a senior marketing technology manager to engage staff and members for CRM success.
What’s In A Name: Chief Growth Officer
Alissa Sykes guides growth across the enterprise at Sunmark Federal Credit Union by continuing her love of working with math and people.
A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability
Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
The Good, The Bad, And The Reserved
The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
Expert Advice From Analytics Debuts And Do-Overs
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
How Patelco Matches Digital Design To Financial Goals
The California credit union digitally guides members to matching what they need financially to what the credit union has to offer.
Funding Job Training With A Twist
A small Ohio credit union includes income replacement in a loan package aimed at spurring personal and community economic development.
What’s In A Name: Success Navigator
American 1’s new HR specialist aims to help resolve day-to-day obstacles on a staffer’s path to success.