Marc Rapport

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Branching Out: New Placement Strategies Have Credit Unions Serving Members In Unusual Places

Six credit unions from California to Connecticut and locations in between share their placement strategies for branching success.
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Vermont Federal Launches A Career, A Database, And A BI Department

How the Green Mountain State cooperative cultivated talent from within while building out analytics capabilities.
Callahan Collections

A Small But Mighty Response To Payday Lenders And Fintech Competitors

Credit unions are experimenting with employee-sponsored small-dollar loan programs at the urging of Filene and the FINRA Foundation.
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Expert Advice From Analytics Debuts And Do-Overs

Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
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What’s In A Name: Director Of Engagement Systems

Ent Credit Union taps a senior marketing technology manager to engage staff and members for CRM success.
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What’s In A Name: Chief Growth Officer

Alissa Sykes guides growth across the enterprise at Sunmark Federal Credit Union by continuing her love of working with math and people.
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A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability

Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
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The Good, The Bad, And The Reserved

The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
Callahan Collections

Expert Advice From Analytics Debuts And Do-Overs

Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
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How Patelco Matches Digital Design To Financial Goals

The California credit union digitally guides members to matching what they need financially to what the credit union has to offer.
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