Marc Rapport
How Credit Union Risk Managers Are Addressing AI Threats
Marc Rapport
April 1, 2024
Risks are evolving as rapidly as the technology. Here’s how some cooperative leaders are coping.
AI Makes An Instant Impact At TruStone Financial
Marc Rapport
April 1, 2024
The Minnesota cooperative is only a few months into it but already seeing significant operational gains.
A Board Full Of Bosses: CEOs Turn Challenges Into Opportunity
Marc Rapport
March 25, 2024
From tweaking communication strategies to embracing diverse perspectives, here’s how three leaders are adjusting to new roles.
The Power Of Networking: Assembling Relationships, Seeking Advice, Sharing Insights, And More
Marc Rapport
March 18, 2024
Credit union executives dish on network building, reciprocal participation, and how to determine when it’s time to opt out.
Kiona Bell On Leadership
Marc Rapport
March 18, 2024
Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
Innovation … One Hack At A Time
Marc Rapport
March 12, 2024
Cross-department teams solve procedural challenges in 48 hours at Patelco Credit Union.
Big Data Is Driving Big Insights At Community First
Marc Rapport
March 4, 2024
One year into its analytics journey, data drivers and dashboard designers are helping the Sunshine State cooperative tackle business better.
Member Stories. Meaningful Connections.
Marc Rapport
February 19, 2024
How the staff at a Twin Cities credit union works together to find, record, and share compelling tales of making a difference.
Every Member Has A Story. Here’s How To Use Them.
Marc Rapport
February 19, 2024
Lessons from five credit unions on using member impact stories to inspire staff and boards, educate members, and add some pizzazz to social media accounts.
What’s In A Name: Director Of Financial Inclusion And Community Engagement
Marc Rapport
February 12, 2024
Steph Harrill Kyle helps UW Credit Union take a holistic approach to doing business by the cooperative principles.