Marc Rapport
The Payment Rail Rolls On Despite Delays In ACH Window
The Fed says it wants to gather more comment regarding same-day ACH payments, tapping the brakes on a process that began in 2016. But credit ...
Consumer Sentiments And Employee Insights (4Q 2018)
Real comments from online review sites to inform strategies, policies, and practices.
Truity Takes The Pain Out Of Pre-Approvals
An automated credit card approval process at the Oklahoma cooperative makes it easy to deepen the member relationship.
A Zest For Zelle Drives Early Adoption At 2 Credit Unions
Members at UWCU and First Tech are digging the digital disbursements available through the big banks’ P2P play.
3 Ways To Connect Through Co-Working Spaces
How three very different credit unions are collaborating with their communities for better business development.
Lake Trust Powers Up Analytics
The Michigan credit union is democratizing data with an enterprise approach to developing new levels of visualized insight.
A 3-Year Roadmap To Better BI
CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.
6 Ways Credit Unions Use CDFI Grants
Twenty-five years in, the Treasury Department program’s roster is dominated by member-owned cooperative financial institutions, who find a precise mission fit.
Diversity And Inclusion: Recurring Themes At GAC
Credit unions called to expand the work of financial inclusion to a widening sea of faces.
How To Ace The ACET
The NCUA’s new cybersecurity assessment tool is a handful, but there’s help at hand.