Marc Rapport

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3Rivers Keeps Rolling

The Indiana credit union hit the $1 billion mark this year thanks to a strategy that has created a decade of steady growth in a ...
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Simple Ways To Engage Members

Town & County cuts back on traditional media, scraps fees, improves processes, and deepens its community engagement.
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What’s In A Name: Culture And Values Officer

Travis Flora is in charge of ensuring silo-free communication and individual empowerment across Commonwealth Credit Union.
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Alexa, How Does Numerica Do Payments?

Early adoption and member convenience drive strategy at this Spokane cooperative.
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Payments Space Invaders: Who’s Stealing Your Swipes?

Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
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High Reward = High Return For This Plastic Program

Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
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4 New Branches. 4 More On The Way.

Rogue Credit Union is building a network that marries today’s member loyalty with tomorrow’s trends.
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The Countdown To CECL Has Begun

Future losses will soon be part of the equation for calculating reserves, and there’s much work to be done.
Callahan Collections

How To Build A BI Team That Drives Results

Top-Level Takeaways MSUFCU began its business intelligence unit in 2014, and now has four specialists with their own focus areas. The team is providing targeted ...
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5 Ways To Wed Culture And Compliance

Enterprise-wide awareness at Heartland Credit Union helps the Illinois cooperative stay in step with regulatory rule-following.
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