Marc Rapport

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How To Boost Mobile Banking

Two credit unions operating in different regions and serving different memberships share tactics, strategies, and best practices for how to create a consistent member experience ...
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How To Succeed At Vendor Management

The risks keep rising as credit unions expand their relationships with third-party providers, and the regulators are ramping up their game. Here’s how and why ...
Industry Insights

Payments Sublimation Meets Merchant Tokenization

How to inject the credit union message into a seamless payments process, and how the merchant response to the EMV liability shift might be emerging ...
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What’s In Store For 2017?

Technology providers evaluate 2016 and look ahead to the coming year.
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Biometrics Bests Old School When It Comes To Mobile Banking Security

Multi-factor authentication might one day skip the user name-password option.
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Smile For Selfie Pay

First Tech goes first in facial authentication pilot with MasterCard.
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Patelco Boosts Member Service And Cash Availability With A Homegrown Check Hold System

The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.
Industry Insights

Financial Wellness Pitfalls And Possibilities

An Urban Institute presentation offers plenty for credit unions to move on.
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How Community 1st Plans To Build Business With Latinos

Joining the Juntos Avanzamos program, recruiting a bilingual market manager and electing a Latina board member are all ways to better connect with a budding ...
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How 2 Credit Unions Became Leaders In 12-Month Loan Growth

A California credit union buys loans to ease excess liquidity while a Colorado crew sells first mortgages to firefighters.
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