Langley Federal Credit Union
How To Serve Members With Sub-600 Credit Scores
A checking account with risk-mitigating features keeps Langley FCU’s losses at just 7% of its income.
Anatomy Of Langley Federal Credit Union
How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade.
How To Build A Staff Centered On Sales
Deb Vollmer, vice president of branch services at Langley FCU, discusses the credit union’s new leadership structure, building a sales culture, and hiring best practices.
Governance With A New CEO
As the incoming leader of Langley Federal Credit Union, Tom Ryan helped his board strike the balance between embracing historic practices and plotting future improvements.
The Path To Tomorrow Starts With The Right Marketing Partner
Being able to make hay with big data is just the beginning for credit unions that turn to experts.
Stop Passing The Bucks And Start Counting Them Instead
How Langley FCU encourages communication and collaboration between departments to create shared, trackable definitions of success.