The staff at Callahan & Associates loves attending conferences, presentations, and industry speeches to learn about what’s on the horizon for financial services. Over the years, we’ve learned a lot about new innovations, paradigm shifts, and more.
We’ve seen some innovate by streamlining customer journeys. Others move the needle by leaning in on low-hanging fruit. Some pivot, others deep dive. Some empower, others ideate.
Through it all, we’ve taken notes on more than a few fashionable phrases.
Here are 25 of today’s biggest buzzwords complete with their definitions. Tuck the Bingo boards on the following page into your carry-on and get ready to give a shout at your next industry event.
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This article appeared originally in Credit Union Strategy & Performance. Read More Today.