Kate Lee On Leadership
The marketing director of Affinity Plus FCU talks about micromanaging, leadership vulnerability, and onboarding new members after the Ditch Your Bank campaign.
The marketing director of Affinity Plus FCU talks about micromanaging, leadership vulnerability, and onboarding new members after the Ditch Your Bank campaign.
The chief financial officer of First Community in Texas talks about questioning authority, the regulatory environment, and the future of credit unions.
The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and culture.
The senior human resources manager at Credit Union 1 in Alaska shares tips to work with an office full of millennials as well as a veteran perspective on hiring and firing.
Eric Givens, senior director of digital banking at Arizona Federal Credit Union, talks technology and understanding what makes millennials tick.
Wendy Bryant-Beswick, chief marketing officer at Generations Federal Credit Union, talks about digital transitions, max-value mediums, and why marketers deserve a dedicated seat at the strategy table.
Experiences in high-tech manufacturing, small business services, and the rodeo have prepared Kim Alexander, executive vice president and chief financial officer of Warren Federal Credit Union, for her role at a high-growth credit union.
Joy Wilson, chief administrative officer of ORNL Federal Credit Union, talks about identifying talent and competencies, collaborating, and managing through dynamic change.
Hilary Eisbrenner, chief financial officer at Keesler Federal Credit Union, shares thoughts on leadership, industry challenges, team-building, and dream-following.
Griff O’Brien, senior vice president and chief membership officer at Advantis Credit Union, details his recipe for cultural success at a large credit union.
BNPL programs have become a key player in the financial landscape, with some credit unions adopting their own version for their members.
Market pressures and compliance challenges are just two variables pushing cooperatives to hand off their card operations.
How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
A March 2024 study determined Buy Now, Pay Later tools are among the top features consumers want from their payments options.
A new approach to transaction processing lowers costs, reduces risks, and increases efficiency.
An examination of common obstacles to prepaid card adoption and effective strategies for overcoming them.
From payments to claims processing and beyond, understanding your collateral protection insurance needs is crucial to selecting the right partner.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
From Knoxville to Nome, credit unions are attaching hard numbers to community impact and taking their philanthropy further than ever before.
A three-year-old program at 3Rivers Federal Credit Union prepares team members to participate on local boards and committees.