Consumer Sentiments And Employee Insights (1Q 2020)
June 30, 2020
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Real comments from online review sites to inform strategies, policies, and practices.
CUSP Archives
Industry Trends: Loans (1Q20)
June 30, 2020
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Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But strong mortgage originations negated a pullback in consumer lending to push overall loan balances higher.
Industry Trends: Investments (1Q20)
June 30, 2020
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Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Work From Home Bingo
June 30, 2020
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Have you showered today? Maybe you should.
Lessons In Leadership: Kate Laud
June 30, 2020
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The CEO at Opportunities Credit Union discusses her credit union’s response to the coronavirus pandemic.
Lessons In Leadership: Rick Anderson
June 30, 2020
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The COO at Sandia Laboratory Federal Credit Union discusses his credit union’s response to the coronavirus pandemic.
Industry Trends: Mortgages (1Q20)
June 30, 2020
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Historically low rates to start the year has contributed to strong mortgage lending through March.
Industry Trends: Earnings (1Q20)
June 30, 2020
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A locked-down economy combined with volatile changes in monetary policy put lenders in a difficult position in the first quarter of 2020, as total revenue growth slowed as sources of income shifted away from interest-driven streams.
Lessons In Leadership: Kristy Hesse
June 29, 2020
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The chief human resources officer at Community First Credit Union discusses her credit union’s response to the coronavirus pandemic.
Funding Financial Education For Those Who Need It Most
April 22, 2020
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Two partnerships allow Northern Credit Union to help community members lead better financial lives.
Consumer Sentiments And Employee Insights (1Q 2020)
Real comments from online review sites to inform strategies, policies, and practices.
Industry Trends: Loans (1Q20)
Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But ...
Industry Trends: Investments (1Q20)
Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Lessons In Leadership: Kate Laud
The CEO at Opportunities Credit Union discusses her credit union's response to the coronavirus pandemic.
Lessons In Leadership: Rick Anderson
The COO at Sandia Laboratory Federal Credit Union discusses his credit union's response to the coronavirus pandemic.
Industry Trends: Mortgages (1Q20)
Historically low rates to start the year has contributed to strong mortgage lending through March.
Industry Trends: Earnings (1Q20)
A locked-down economy combined with volatile changes in monetary policy put lenders in a difficult position in the first quarter of 2020, as total revenue ...
Lessons In Leadership: Kristy Hesse
The chief human resources officer at Community First Credit Union discusses her credit union's response to the coronavirus pandemic.
Funding Financial Education For Those Who Need It Most
Two partnerships allow Northern Credit Union to help community members lead better financial lives.
Browse Topics
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
Callahan & Associates
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.