Consumer Sentiments And Employee Insights (1Q 2020)
June 30, 2020
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Real comments from online review sites to inform strategies, policies, and practices.
CUSP Archives
Industry Trends: Loans (1Q20)
June 30, 2020
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Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But strong mortgage originations negated a pullback in consumer lending to push overall loan balances higher.
Industry Trends: Investments (1Q20)
June 30, 2020
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Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Work From Home Bingo
June 30, 2020
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Have you showered today? Maybe you should.
Lessons In Leadership: Kate Laud
June 30, 2020
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The CEO at Opportunities Credit Union discusses her credit union’s response to the coronavirus pandemic.
Lessons In Leadership: Rick Anderson
June 30, 2020
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The COO at Sandia Laboratory Federal Credit Union discusses his credit union’s response to the coronavirus pandemic.
Industry Trends: Mortgages (1Q20)
June 30, 2020
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Historically low rates to start the year has contributed to strong mortgage lending through March.
Industry Trends: Earnings (1Q20)
June 30, 2020
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A locked-down economy combined with volatile changes in monetary policy put lenders in a difficult position in the first quarter of 2020, as total revenue growth slowed as sources of income shifted away from interest-driven streams.
Lessons In Leadership: Kristy Hesse
June 29, 2020
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The chief human resources officer at Community First Credit Union discusses her credit union’s response to the coronavirus pandemic.
Funding Financial Education For Those Who Need It Most
April 22, 2020
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Two partnerships allow Northern Credit Union to help community members lead better financial lives.
Consumer Sentiments And Employee Insights (1Q 2020)
Real comments from online review sites to inform strategies, policies, and practices.
Industry Trends: Loans (1Q20)
Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But ...
Industry Trends: Investments (1Q20)
Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Lessons In Leadership: Kate Laud
The CEO at Opportunities Credit Union discusses her credit union's response to the coronavirus pandemic.
Lessons In Leadership: Rick Anderson
The COO at Sandia Laboratory Federal Credit Union discusses his credit union's response to the coronavirus pandemic.
Industry Trends: Mortgages (1Q20)
Historically low rates to start the year has contributed to strong mortgage lending through March.
Industry Trends: Earnings (1Q20)
A locked-down economy combined with volatile changes in monetary policy put lenders in a difficult position in the first quarter of 2020, as total revenue ...
Lessons In Leadership: Kristy Hesse
The chief human resources officer at Community First Credit Union discusses her credit union's response to the coronavirus pandemic.
Funding Financial Education For Those Who Need It Most
Two partnerships allow Northern Credit Union to help community members lead better financial lives.
Browse Topics
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
Aging Is An Adventure At My Credit Union
Aaron Passman
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
Trust Still Has An Address
Callahan & Associates
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
How Inflation Changed Credit Union Member Behavior
Andrew Lepczyk
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
What’s In A Name: Chief Strategic Enablement Officer
Savana Morie
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.