Recommended Reading (1Q 2020)
June 30, 2020
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Callahan’s associates offer their take on the best books for credit union leaders.
Features
Lessons In Leadership: James Wileman
June 30, 2020
No Comments
The CEO at Credit Union 1 discusses his credit union’s response to the coronavirus pandemic.
Industry Trends: Member Relationships (1Q20)
June 30, 2020
No Comments
Member service is of utmost importance for credit unions, and data from the past decade shows how a growing membership base has acknowledged and affirmed this priority.
Industry Trends: COVID-19 (1Q20)
June 30, 2020
No Comments
First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Market Snapshot: 1Q 2020
June 30, 2020
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Expansion ends, confidence wanes, and data trends. Get a glimpse of what happened across the United States in the first quarter.
Industry Trends: Shares (1Q20)
June 30, 2020
No Comments
Despite the Federal Reserve’s monetary policy pushing interests rates lower, credit unions are experiencing an influx of deposits as members look for safe channels to park their savings.
Consumer Sentiments And Employee Insights (1Q 2020)
June 30, 2020
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Real comments from online review sites to inform strategies, policies, and practices.
Industry Trends: Loans (1Q20)
June 30, 2020
No Comments
Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But strong mortgage originations negated a pullback in consumer lending to push overall loan balances higher.
Industry Trends: Investments (1Q20)
June 30, 2020
No Comments
Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Work From Home Bingo
June 30, 2020
No Comments
Have you showered today? Maybe you should.
Recommended Reading (1Q 2020)
Callahan’s associates offer their take on the best books for credit union leaders.
Lessons In Leadership: James Wileman
The CEO at Credit Union 1 discusses his credit union's response to the coronavirus pandemic.
Industry Trends: Member Relationships (1Q20)
Member service is of utmost importance for credit unions, and data from the past decade shows how a growing membership base has acknowledged and affirmed ...
Industry Trends: COVID-19 (1Q20)
First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Market Snapshot: 1Q 2020
Expansion ends, confidence wanes, and data trends. Get a glimpse of what happened across the United States in the first quarter.
Industry Trends: Shares (1Q20)
Despite the Federal Reserve’s monetary policy pushing interests rates lower, credit unions are experiencing an influx of deposits as members look for safe channels to ...
Consumer Sentiments And Employee Insights (1Q 2020)
Real comments from online review sites to inform strategies, policies, and practices.
Industry Trends: Loans (1Q20)
Following one of the most productive lending years in the history of the credit union movement, the first quarter of 2020 offered new challenges. But ...
Industry Trends: Investments (1Q20)
Lower interest rates and overall economic uncertainty pushed the investment portfolios of commercial financial institutions nationwide toward shorter allocations in the first quarter of 2020.
Browse Topics
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.