Why Your Credit Union’s Investment Process Is Critical Now
July 19, 2019
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A disciplined strategy and long-term focus provides consistency independent of fluctuating interest rates.
Features
The Good, The Bad, And The Reserved
July 18, 2019
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The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
July 15, 2019
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Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
Expert Advice From Analytics Debuts And Do-Overs
July 15, 2019
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Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
A 16-System Conversion Success Story
July 12, 2019
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Two major conversions at one New Mexico credit union brought about a busy 2018.
6 Must-Know Metrics From The NCUA’s Financial Performance Reports
July 9, 2019
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Capital adequacy, asset quality, earnings, ALM, productivity, and growth underline quarterly financial performance for credit unions.
4 Ratios Every HR Professional Should Know
July 9, 2019
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Staffing costs are a typical credit union’s largest operating expense; therefore, tracking the performance of the workforce is crucial.
12 Ratios Every Marketing Manager Should Know
July 9, 2019
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Metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
7 Ratios Every Employee Should Know About Credit Union Lending
July 9, 2019
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Lending is the engine that powers credit unions, and these seven ratios will help every employee understand why.
Strong Communication Supports A Smooth Conversion For A New York Credit Union
July 8, 2019
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Corning Credit Union’s online and mobile banking conversion in early 2019 topped off 12 months of careful communication.
Why Your Credit Union’s Investment Process Is Critical Now
A disciplined strategy and long-term focus provides consistency independent of fluctuating interest rates.
The Good, The Bad, And The Reserved
The new CECL accounting standards are expected to raise reserves and concern alike, but there could be some upsides, too.
How To Keep The Credit Union’s Beating Heart Running During A CEO Change
Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
Expert Advice From Analytics Debuts And Do-Overs
Five credit union leaders dish on what they did well and what they’d do differently when launching an analytics program.
A 16-System Conversion Success Story
Two major conversions at one New Mexico credit union brought about a busy 2018.
6 Must-Know Metrics From The NCUA’s Financial Performance Reports
Capital adequacy, asset quality, earnings, ALM, productivity, and growth underline quarterly financial performance for credit unions.
4 Ratios Every HR Professional Should Know
Staffing costs are a typical credit union’s largest operating expense; therefore, tracking the performance of the workforce is crucial.
12 Ratios Every Marketing Manager Should Know
Metrics to evaluate credit union marketing spend and bridge the gap between macro trends and micro performance.
7 Ratios Every Employee Should Know About Credit Union Lending
Lending is the engine that powers credit unions, and these seven ratios will help every employee understand why.
Strong Communication Supports A Smooth Conversion For A New York Credit Union
Corning Credit Union’s online and mobile banking conversion in early 2019 topped off 12 months of careful communication.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.