SECU of Maryland’s move to bring its business lending operations in-house resulted in a return on investment in the range of 250 to 300 basis points.
Individualized, timely service and best rate possible for mortgage insurance can help seal the deal.
An outdated brand detracts from your bottom line. Here are four questions you should ask to determine whether your credit union needs a brand update.
State Employees’ Credit Union takes a decentralized approach to its lending model. How does it work, and why does the credit union believe this complex, pricey model is worth it?
The fine print counts, so here are some common terms found in commercial loan documents spelled out in plain English.
Experiences in high-tech manufacturing, small business services, and the rodeo have prepared Kim Alexander, executive vice president and chief financial officer of Warren Federal Credit Union, for her role at a high-growth credit union.
In early 2015, the Minnesota credit union tapped retail branch staff to make cross-selling calls and build member relationships.
Making it easy to modify loans increases yield and revenue while building loyal relationships to last beyond the original note.
It’s taken more than a decade, but this Wisconsin credit union has fine-tuned its car-buying services to benefit members and increase its loan portfolio.
Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
With the academic year over, students across the country are moving into internships — some of those young workers will be the future of the industry.
Rising costs, limited staffing and evolving compliance expectations are pushing leaders to reevaluate how and who should handle collections.
Credit union internship programs address equity and access, offering the extra credit students need as they prepare to enter the workforce.
Education Credit Union launched “90 Days, 900 Ways to Serve” in honor of its 90th anniversary. The institution surpassed that goal thanks to widespread employee buy-in and strong community ties.
The Massachusetts cooperative’s 2,300-square-foot full-service financial wellness office features fun and free interactive challenges that bring financial concepts to life.
Abound Credit Union has supported Western Kentucky University’s Personal Finance Summer Camp, an immersive, overnight, multi-day experience.
The growing risk of stagflation puts the Federal Reserve in a difficult position and raises the stakes on potential consequences for member finances, investment portfolios, and margin management.
A front-line immersive experience provides a new lens on training and employee experience for a longtime executive.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.