Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first mortgage program. Last year Downriver experienced a 180% increase in their first mortgage originations. Despite this increase, they were able to process loans in an average of only 26 days, far fewer than the national average of 42 days. Learn more about how Downriver use
Wescom Credit Union in Pasadena, CA has 176,000 members, 68,000 of whom are Home Banking users. Some 38,000 of those users log on every month, and giving them what they want and more is a challenge that the E-commerce team work at all the time. As a result, Wescom pushes the envelope as far as it will go by providing more services online than many credit unions.
It’s time for credit unions to take a hard look at how they are communicating the value of their cooperative
A renewed emphasis on patient, local investment offers a return that resonates for generations.
If necessity is the mother of invention, then limitation just might be the father of innovation.
Jay Tkachuk, vice president of online services for Security Service FCU, discusses why the credit union built its own online banking platform, how its online services have paid off, and why a long-term view is critical.
As credit unions grow, so does their role as community stewards.
New responsibilities and performance accountability develops management skills and underpins revenue generation at UNCLE Credit Union.
For members of Digital Federal Credit Union, getting Streetwise about auto buying begins by following The Ten Commandments. Not the biblical variety, but the 10 rules of auto buying that prevent members from getting ripped off on what Tim Garner, VP of Marketing at DCU said is one of the two biggest-ticket items people buy
Citadel Federal Credit Union in Thorndale, PA, recently took a novel approach to starting our credit union service organization (CUSO), Citadel Financial Services – buying a pre-existing business.
Bad actors don’t rest. Credit unions are beefing up cybersecurity with smarter tools, stronger teams, and sharper defenses.
Cyber threats never stop. Credit unions share how collaboration, AI, and smarter strategies protect members and institutions.
October is Cybersecurity Awareness Month, and CreditUnions.com has the lowdown on assessment tools, AI strategies, the role of collaboration in fighting fraud, and more.
A quartet of Northeastern Pennsylvania credit unions came together to share strategies and best practices for combatting check fraud, account takeover, and more.
From check fraud to suspicious logins, see how well you can sniff out red flags before they cost members money.
Credit unions can simplify compliance, reduce risk, and enhance member trust by rethinking loan servicing with outsourced solutions designed to keep pace with evolving regulations.
Centralized fraud prevention helps credit unions fight evolving check fraud while streamlining operations and safeguarding members.
In a post-CAT era, many credit unions are using the tool’s sunsetting as a catalyst to upgrade their cybersecurity posture.
With three full government shutdowns and repeated trips to the precipice in the past 25 years, credit unions have had plenty of opportunity to refine how they approach helping members during work stoppages.
After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.