Exit Interview: Lisa Schlehuber, Elements Financial
The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.
The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.
Issuing sustainable cards is a simple way to reduce carbon footprints and support green initiatives.
Credit unions should focus on product, experience, and innovation while leveraging their established brands and market presence.
Vehicle production continues to suffer in 2022 and experts predict effects to ripple into 2023 and beyond.
Sustainable success requires continuous reinvention, adaptation, and a willingness to innovate.
Attracting top talent now involves competing with the whole country, not just the shop down the street, and cooperatives are doing what they can to attract and retain employees.
Cooperatives are using cash to meet rebounding loan demand and invest in higher-yielding securities and investments.
Vehicles are selling, but credit unions must consider the risks of financing less reliable used cars at all-time-high prices.
Low loan rates are attractive to members, and credit unions have managed to offset interest spread compression through controlling or deferring expenses
Inflation and international trade sanctions cast shadows over member spending behavior in the near future.

From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.

From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.

Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.

From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.

An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.

The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.

Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.

CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.

Fraud is increasing and becoming more sophisticated – and it’s often not caught until it’s too late.