4 Reasons To Show Checks — And Check Writers — Some Love (And 4 Ways To Do It)
Consumers still write checks by the billions and are likely your most valuable members.
Consumers still write checks by the billions and are likely your most valuable members.
Credit unions can help their employees via targeted financial education and repayment assistance, and potentially strengthen SEG relationships, with new benefits tied to student loans.
Efficiency on the back end and heightened satisfaction on the front end await the credit union that deploys a robust LOS.
On-the-spot gratification leads to increased activation and use and the opportunity to deepen engagement.
New technologies can sustain efficiencies as checks keep hanging on.
Satisfying the need-it-now ethos can help the branch secure the member relationship.
Put into action what you already know about your members, and do it in ways that build value one small step at a time.
The right loan origination system can help ensure loan growth goals are met.
Credit unions can use their traditional member service strength as an advantage in the digital age.

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.