Ask The Experts: Disparate Impact
CRIF Achieve helps credit unions comply with fair lending regulations.
CRIF Achieve helps credit unions comply with fair lending regulations.
A credit card relationship with members enhances the bottom line and deepens overall engagement.
Credit unions can invest in the startups and serve the end users.
New DOL Fiduciary Rule is an opportunity to assess credit unions’ long-term goals for their investment advisors.
Just like today’s autos, it takes a specialist to know what’s under that mortgage’s hood, and to make sure it runs like a champ.
SAIL increased automation and more than doubled the credit union’s monthly funded amounts.
Stiff potential penalties underline the need to maintain and adhere to up-to-date compliance programs.
Account opening action is still mostly in the branches.
The Texas credit union outsourced processing and funding services to bring in more business and members.
A college loan can be, and often is, the foundation of a long-lasting relationship between a member and a credit union.

Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.

To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.

Check all the right boxes while tying your credit union compliance efforts to strategy.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.

Callahan & Associates spotlights credit unions that return more value to members.

Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.

Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.

A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.