Day 1 Certainty Will Help Credit Unions Serve Customers
Enhanced validation service and property inspection waivers will save credit unions’ borrowers time and money.
Enhanced validation service and property inspection waivers will save credit unions’ borrowers time and money.
Mortgage lending success in today’s marketplace begins with clear, timely communications with members.
CRIF Achieve helps credit unions comply with fair lending regulations.
A credit card relationship with members enhances the bottom line and deepens overall engagement.
Credit unions can invest in the startups and serve the end users.
New DOL Fiduciary Rule is an opportunity to assess credit unions’ long-term goals for their investment advisors.
Just like today’s autos, it takes a specialist to know what’s under that mortgage’s hood, and to make sure it runs like a champ.
SAIL increased automation and more than doubled the credit union’s monthly funded amounts.
Stiff potential penalties underline the need to maintain and adhere to up-to-date compliance programs.
Account opening action is still mostly in the branches.

Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.

Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.

New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.