2022 Vendor Showcase — Part 1

Looking for new solutions? Check out these featured credit union suppliers.

A new year means a new opportunity to make smart investments for your credit union. There are many products, services, and solutions to sift through in the marketplace, so how can leaders decide which one is best for their credit union? The Vendor Showcase on CreditUnions.com asks vendors to break down the problems they solve and highlight what makes them stand out in a crowded industry.

Click any “read more” button below to learn about each supplier.

Website: csiweb.com
Headquarters: Franklin, TN
Service Areas: Technology

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Website: corelationinc.com
Headquarters: San Diego, CA
Service Areas: Data Processor

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Website: franklin-madison.com
Headquarters: Franklin, TN
Service Areas: Direct Marketing, Marketing, Member Insurance

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Website: loanwell.com
Headquarters: Durham, NC
Service Areas: Loan Originations System, Loan Participation, Business Lending

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Website: mycumortgage.com
Headquarters: Beavercreek, OH
Service Areas: Mortgages, Mortgage Processing, Mortgage Subservicing

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Website: upstart.com/for-lenders
Headquarters: San Mateo, CA
Service Areas: Technology, Online Loan Applications, Online Banking

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Computer Services, Inc.


Website: csiweb.com
Headquarters: Franklin, TN
Service Areas: Technology

What unique challenge do you help credit unions solve? Cybercriminals pose a constant threat to financial institutions’ data, systems and users, making cybersecurity a top priority. Many credit unions have realized the challenges associated with handling cybersecurity internally, whether it be hiring qualified staff or purchasing and configuring solutions. Additionally, maintaining a high-performance IT infrastructure can be costly and complicated without a trusted technology partner. CSI partners with credit unions for managed IT and cybersecurity solutions to mitigate cybersecurity risk, ensure compliance and enhance IT resources. We connect credit unions with the technology and industry expertise to optimize IT strategy and system performance.

Why should a credit union choose you? As a full-service technology partner, CSI delivers a winning combination of the best people, innovative IT and cybersecurity technologies and industry expertise to help your credit union thrive in today’s rapidly changing industry. We partner with your credit union to provide a scalable, secure and cloud-based IT infrastructure that supports your growth and regulatory needs, delivering tailored solutions and expert advice. CSI’s managed IT and cybersecurity solutions empower your credit union to maximize your technology investments, enhance security of your systems, modernize your IT infrastructure, ensure cybersecurity compliance and leverage our team of virtual CIOs & IT experts.

How can a credit union learn more about Computer Services, Inc? To learn more about CSI and our full suite of managed IT and cybersecurity solutions, visit csiweb.com. Visit our Content Hub for a comprehensive library of blogs, white papers and other resources to help you achieve your credit union’s goals.


corelation, Inc.


Website: corelationinc.com
Headquarters: San Diego, CA
Service Areas: Data Processor

What unique challenge do you help credit unions solve? Credit unions’ challenges are not unique in our industry, but corelation’s solutions are:

  • Completely open, unrestricted API — KeyStone includes the KeyBridge API with no barriers to true integration, meaning there is always a solution tailored to your credit union’s unique strategic needs.
  • Person-Centric — KeyStone is a person-centric solution that aggregates information into a comprehensive unified view, allowing the user to stay in one work area to do anything required for the member.
  • Hardware Agnostic — KeyStone is designed to take advantage of technological advances for decades to come. KeyStone offers unmatched scalability and efficiency while being cost-effective and easy to maintain.

Why should a credit union choose you? Credit unions need every advantage to compete in today’s financial services market.

  • More In The Core — KeyStone core processing solution provides modern, proven technology that is designed with standard more-in-the-core features to generate bottom-line efficiency and open architecture to enable your credit union to embrace the industry’s innovations.
  • Fast Product To Market — KeyStone is developed with modern architecture, giving us the ability to develop and deliver software quickly.
  • Industry Experts — corelation has attracted some of the brightest and most seasoned professionals in the industry who have dedicated their careers to creating core systems and providing exceptional client support.

How can a credit union learn more about corelation? Visit us at corelationinc.com or reach out at info@corelationinc.com and one of our business development executives will connect with you about how KeyStone can improve your credit union’s success in serving your members and meeting your strategic objectives.


Franklin Madison


Website: franklin-madison.com
Headquarters: Franklin, TN
Service Areas: Direct Marketing, Marketing, Member Insurance

What unique challenge do you help credit unions solve? We help credit unions increase member loyalty while simultaneously increasing their non-interest income.

Why should a credit union choose you? Our proven insurance marketing expertise combined with our robust data analytics platform and 50 years experience will help your forward-thinking credit union bring new levels of protection and peace of mind to your members.

How can a credit union learn more about Franklin Madison? Visit franklin-madison.com to learn more.


LoanWell


Website: loanwell.com
Headquarters: Durham, NC
Service Areas: Loan Originations System, Loan Participation, Business Lending

What unique challenge do you help credit unions solve? Lending operations are complex and often use clunky, non-integrated systems. LoanWell consolidates everything from application intake, document management, review, underwriting, decisioning, disbursement, and servicing into a single platform. The platform is highly automated and customizable. It also has advanced task management and reminders to keep applications on track.

Why should a credit union choose you? We celebrate that organizations seek to meet their members’ unique needs with bespoke products and services. LoanWell is built to adapt to each institution’s operations with a highly configurable solution that also incorporates industry best practices. This customizability, combined with our focus on automation and end-to-end-processing, results in maximum efficiency and productivity for lending teams. The member experience is also optimized for ease of use and intuitive operation.

How can a credit union learn more about LoanWell? Visit us at loanwell.com or reach out to our head of sales at philip@loanwell.com.


myCUmortgage


Website: mycumortgage.com
Headquarters: Beavercreek, OH
Service Areas: Mortgages, Mortgage Processing, Mortgage Subservicing

What unique challenge do you help credit unions solve? We partner with credit unions nationwide to strategically grow their mortgage business without adding overhead. First, we listen to and learn about the credit union. Then we provide customized solutions that give access to both our myCUmortgage experts and digital solutions to stay in front of market and member expectations. Our mission is to empower credit unions to become great mortgage lenders. We are a true partner, providing the five-star service that you and your members expect. We are obsessed with creating a new vision for the mortgage industry: to better serve members and our partner credit unions, together.

Why should a credit union choose you? Our myCUmortgage experts! True to the collaborative nature of credit unions, every myCUmortgage expert is committed to helping credit unions grow your mortgage business and help your members achieve and maintain homeownership. Our experts make the difference, providing training, marketing, originations, processing, underwriting, secondary market access, loan servicing, and a full suite of conventional and government products. Plus, you have the flexibility to incorporate your portfolio loans along with the ability to choose to retain servicing on those loans. We ensure that credit unions and your members have great mortgage experiences every step of the way.

How can a credit union learn more about myCUmortgage? Connect with myCUmortgage in any and all of the ways that work best for you! Feel free to call Dawn Rudie, our Credit Union Development Manager, at 937.956.1125 or email her at drudie@myCUmortgage.com. You’re also welcome to visit our website, mycumortgage.com. Enjoy the blog posts of Mort the Mortgage Mentor at mycumortgage.com/blog, and connect with us on LinkedIn at linkedin.com/company/mycumortgage. This is how we mortgage!


Upstart


Website: upstart.com/for-lenders/
Headquarters: San Mateo, CA
Service Areas: Technology, Online Loan Applications, Online Banking

What unique challenge do you help credit unions solve? Upstart is a leading AI lending platform provider that partners with credit unions to help them grow their memberships and expand access to affordable credit. By leveraging Upstart’s all-digital, AI lending platform, Upstart-powered credit unions can grow consumer loan portfolios, lend to more creditworthy borrowers safely, and deliver a modern, all-digital experience for their members that allows them to originate loans in minutes. Over 70% of loans funded are fully automated with no human interaction.

Why should a credit union choose you? Upstart’s AI model leverages over 1,000 variables and advanced machine learning algorithms to enable more accurate risk-based pricing and greater automation. With Upstart, credit unions can approve almost 3x the number of borrowers at the same loss rates as traditional credit score-based models with near-zero default rates. Our credit union partners can achieve these results while retaining full control over their credit policy.

How can a credit union learn more about Upstart? To learn more about Upstart, visit upstart.com/for-lenders

The listings included in this Vendor Showcase are sponsored by the suppliers. Callahan & Associates and CreditUnions.com do not endorse vendors or the solutions they offer.

January 18, 2022

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