Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
Callahan Roundtable
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Member Experience Virtual Roundtable
Designed for leaders responsible for shaping the credit union’s member experience strategy, this virtual roundtable brings together a capped group of peers for open, experience-driven ...
Technology Virtual Roundtable
Designed for leaders responsible for shaping the credit union’s technology strategy, this virtual roundtable brings together a capped group of peers for open, experience-driven discussion. ...
Fighting Fraud Virtual Roundtable
Designed for leaders responsible for setting and executing their credit union’s fraud prevention strategy, this virtual roundtable brings together a capped group of peers for ...
Call Center Virtual Roundtable
Designed for leaders responsible for overseeing the credit union’s call center strategy and member support experience, this virtual roundtable brings together a capped group of ...
Collections Virtual Roundtable
Designed for leaders responsible for overseeing collections strategy, this virtual roundtable brings together a capped group of peers for open, experience-driven discussion. Participants gain dedicated ...
Payments Virtual Roundtable
Designed for leaders responsible for shaping the credit union’s payments strategy, this virtual roundtable brings together a capped group of peers for open, experience‑driven discussion. Participants gain dedicated ...
Finance Virtual Roundtable
Designed for leaders responsible for shaping the credit union’s financial strategy, this virtual roundtable brings together a capped group of peers for open, experience‑driven discussion. ...
Risk Virtual Roundtable
Designed for leaders responsible for shaping the credit union’s risk strategy, this virtual roundtable brings together a capped group of peers for open, experience‑driven discussion. ...
Marketing Virtual Roundtable
Designed for leaders responsible for shaping the credit union’s marketing strategy, this virtual roundtable brings together a capped group of peers for open, experience‑driven discussion. ...
CDFI Roundtable
Connect. Collaborate. Leave Inspired. In an ever-evolving industry, one mission remains constant: expanding access, strengthening communities, and advancing financial inclusion. Callahan’s in-person roundtables bring together ...
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
What’s In A Name: Vice President Of History & Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?