Credit unions have invested heavily in technology to power their ever-expanding digital channels and offerings. Yet certain segments of your member base have yet to adopt it. According to findings in the recent ENGAGE 2023 survey, 53% of the CU leaders indicated that increasing digital adoption is their #1 priority for building stronger member engagement
ACUMA is excited to offer two new educational opportunities: VIEWpoint Regional Summits. Each Summit is a FREE one-day roundtable event exclusively for credit union attendees. The Summits’ interactive sessions in roundtable format will focus on legislative, regulatory, and economic issues. These are participant-driven opportunities for credit union mortgage lenders at all levels of the profession
Join us to learn all the most up to date information regarding All Things CDFI: Certify now to be ready for all future CDFI funding rounds. Credit unions are still able to get CDFI certification and need to be ready to meet the new certification regulation. Planning on writing a Financial Assistance (FA) Grant to win up
Nicole is also a native of Pittsburgh, PA, and lives with her husband and 3 sons. She enjoys cooking and photography. Nicole has been working in payments for over 20 years. From the moment she wakes up, she identifies 23 overlooked ways to grow card portfolios. We believe our credit unions know more about their
Nicole is also a native of Pittsburgh, PA, and lives with her husband and 3 sons. She enjoys cooking and photography. Nicole has been working in payments for over 20 years. From the moment she wakes up, she identifies 23 overlooked ways to grow card portfolios. We believe our credit unions know more about their
Baker Hill’s premier industry event, Prosper is designed to provide perspective about the status of the banking industry, as well as where it is anticipated to go in the coming months. Throughout the duration of the event, attendees will discover how to best leverage Baker Hill NextGen®, gain valuable insights into the banking industry, identify
Please join the rkGoBig credit unions as they talk about their issues related to Bank Secrecy Act, Anti-Money Laundering, OFAC and let’s sneak fraud in there. I mean sneak fraud TALK in there. Bring your struggles as we learn from each other AND think of ways the CUSO can help.
This session, presented by TRK Advisors and Elan Credit Card, will explore how credit unions are competing against dominant credit card issuers and what to expect in 2023. By understanding growth, risk, and other critical performance trends we will identify areas where credit unions have found ways to compete effectively with the dominant bank issuers. We then discuss
LLM’s and Generative AI technologies have endless potential to bring a positive impact to the banks and credit unions by allowing them to better service their customers. Conversational AI is at the stage of easily deployable and direct solutions that facilitate more effective customer engagement by handling the bulk of problems. Learn more about these
The Sharetec Users Conference is an opportunity for credit unions to come together to discuss the credit union industry, network with other Sharetec users, and learn more about what the Sharetec system has to offer. Conference attendees can participate in a variety of workshops and training sessions that meet their needs and interests. In addition
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Fraud is increasing and becoming more sophisticated – and it’s often not caught until it’s too late.
A look at year-end performance trends reveals how earnings, affordability pressures, and asset quality are redefining the operating environment heading into 2026.