Who loves the marketing regulations for deposit accounts? Since the answer is EVERYONE, we can all have a party and talk about them! As a recovering bank compliance geek, I believe in collaboration and growing the bonds between credit unions, particularly small to mid-sized ones. It is vital we see each other not as competition,
Underground Collision, SHATTERED, in DC. Thought leaders will explore the vulnerability of credit unions and their members in 2023 with a strategic eye on the future. All credit union leaders engage in authentic conversations to ensure collaboration, cooperation and relevancy in the years ahead. “The best thought leadership within the industry” kicks off from the
This one-day live training course was designed for all levels of financial institution collection staff. It will immediately improve collection efficiencies and reduce delinquencies and help put ‘Resolved’ to collection calls. Call quality vs. call quantity. This training will focus on improving call quality, which in turn will lead to a natural flow of achieving
In 2022, the American Bankers Association encouraged lawmakers to ask credit unions the following: How do you track and quantify your success in meeting the needs of your community? How can the public get access to this information? This webinar will cover how credit unions can respond to this question by quantifying their impact in
This comprehensive webinar will cover critical information that CDFI credit unions will need to know in 2023, including: Existing Grants The New Certification Coming 2023 Future Awards CU Strategic Planning has been working with CDFI credit unions since 2008. Join our team of experts as we discuss: Our predicted timeline for the new CDFI Certification
This one-day live training course was designed for all levels of financial institution collection staff. It will immediately improve collection efficiencies, reduce delinquencies, and help put ‘Resolved’ to collection calls. Call quality vs. call quantity. This training will focus on improving call quality, which in turn will lead to a natural flow of achieving call
Curriculum topics will focus on collection method essentials and compliance: Critique and learn from live recorded calls Learn to use call assessment tools to ensure collection call quality Create effective verbal and written collection communications Collecting within FDCPA guidelines Best practices for Skip Tracing / Repossession / Remarketing / Bankruptcy
ACUMA Annual Conference for credit union leaders and mortgage lending vendors
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
Discover how First Alliance Credit Union is redefining success by putting values and member needs at the heart of everything it does.
Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
The combination of the right philosophy and the right technology can set credit unions up for success even during difficult economic times.
Nearly 100 credit unions are providing Buy Now, Pay Later to their members, and their banking cores are giving them a surprising competitive advantage.
A perspective from Garrhett Petrea, vice president of sales and a Zillennial, on why outdated cores threaten the next generation of members and what leaders must do now.
Driving digital delivery? Evaluating vendor platforms? Sharpening tech strategy for a new year? This week of insights is built for credit union leaders looking to stay ahead.
Having weathered a difficult five years, U.S households have modestly improved their financial situation in the short term; their long-term prognosis is murkier.
Third quarter performance data is a reminder that credit unions perform best when conditions are hardest.
From cross-cooperative collaboration to well-timed relief products and services, credit unions are lightening the holiday budget burden.