The fragmentation of banking relationships just seems to be the norm today. Switching has never been easier. But don’t expect your members to tell you when they go with another financial services provider. Chances are, you won’t find out they’re gone until it hits your bottom line!
Join your credit union peers on Wednesday, June 26th, as Support EXP CEO Rhonda Sheets explores the causes of member attrition — and presents sound strategies for successfully combating it.